In Indiana, Northern Indiana Public Service Company (NIPSCO) offers all customers a chance to shop for lower natural gas rates. Customers at NIPSCO can choose a different company to supply them with their gas supply. Select business customers at other gas utilities, such as Citizens Gas and Vectren, may also be eligible to choose an alternative supplier. Customers choosing an alternate gas supplier will still have their gas supply delivered by the local utility, but customers will be buying their gas supply from a new company.
A customer's natural gas bill has been separated into two parts:
• Regulated distribution of gas, which is still only provided by the utility, and
• Supply of the gas commodity, which is open to competition.
Customers can choose to receive their gas supply from their utility, or an alternate gas provider.
If customers do not shop for an alternate gas supplier, they receive default supply service from their utility. Under default supply service, customers pay a supply charge that usually varies monthly due to something called the he Gas Cost Adjustment (GCA) factor. The GCA automatically adjusts your monthly price for changes in the cost of gas the utility buys for you. Customers can avoid wild monthly swings in the gas supply charge by contracting with an alternative gas supplier.
No matter who you choose to buy energy from, your local utility will continue to deliver your gas and respond to service interruptions and outages. You will still pay your utility for these services. Depending on your area, you can choose to receive a single bill from your utility listing your utility delivery charges and supplier commodity charges, or separate bills from the utility and alternate energy provider.
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