Residential customers in the PPL service area in Pennsylvania who do not shop for an alternative power supplier are expected to pay higher electric rates starting June 1, according to an updated estimate provided by the utility.
With customer choice, Pennsylvania electric customers no longer have to buy their power supply from PPL, and can choose from among dozens of competing suppliers offering lower electric rates.
If customers don't choose, however, PPL continues to provide them with electricity supply, under a program known as "default service," with an electric rate that changes every three months. Nearly 60% of residential customers at PPL still buy their power from PPL under default service -- at higher prices than what's available from shopping around for a lower rate.
On June 1, PPL's Price to Compare -- the price for default service electricity supply -- for residential (RS) customers is estimated to increase nearly 15% to over 8.2 cents per kilowatt-hour (kWh).
Customers don't have to pay the PPL rate hike, however, and can find lower rates offered by competing electric suppliers.
Electric suppliers competing head-to-head o are offering rates lower than PPL's projected new Price to Compare, which can save customers hundreds of dollars per year.
When you shop for a low electric rate, nothing changes except you pay less for your electricity. PPL still delivers your power over its wires, under terms regulated by the state Public Utility Commission. PPL will respond to all outages and emergencies as normal, and switching to a different power supplier doesn't affect your reliability or restoration time from PPL. In fact, PPL encourages its customers to shop around for the lowest electric rate, because the utility no longer owns power plants and no longer generates its own power.
PPL, formerly Pennsylvania Power & Light, serves 1.4 million customers in Harrisburg, Allentown, Scranton, Wilkes-Barre, Lancaster, and surrounding areas.