As noted last week, Pennsylvania businesses will soon be bombarded, if not already, with a multitude of electric rate offers from new energy suppliers and their broker agents in anticipation of the end of capped electric rates at the remaining Pennsylvania utilities -- PECO, Met-Ed, Penelec, and West Penn Power (Allegheny). There are some 100 energy providers and agents trying to win your business, but not all of them are looking out for your best interests.
Many agents or brokers represent the interest of a single supplier, or perhaps two or three energy suppliers. These energy suppliers are not necessarily chosen for their low rates or superior customer service; they are chosen because these suppliers will pay the broker the highest commission for any sales. The broker thus acts less as an independent matchmaker, and more as a supplier's solicitor, with little difference from being an employee of that energy provider.
SaveOnEnergy.com is different. Instead of a broker acting as a sales arm of an energy supplier, SaveOnEnergy.com instead provides a platform where energy providers compete directly for your business. SaveOnEnergy.com does not represent any supplier's interest, and therefore can offer the lowest rates, but, just as importantly, can also recommend the most reputable and financially sound energy companies.
SaveOnEnergy.com rigorously screens all the electric companies on its exchange portal, to ensure only the best suppliers which provide high levels of value and customer service are recommended to customers. The energy industry experts at SaveOnEnergy.com vet all suppliers in the market to weed out shaky or fly-by-night operators that don't have the wherewithal to survive the volatile energy market. SaveOnEnergy.com also rejects suppliers that don't value their customers, and have a high rate of complaints or poor levels of customer service.
To ensure that customers find the most respected energy providers, SaveOnEnergy.com applies its demanding criteria to all energy providers in the market, scrutinizing suppliers on numerous factors such as pricing, plan features, payment options, customer services, business ethics, and financial stability. Specific criteria include, but are not limited to:
- Competitive pricing
- Consistent price savings
- Fixed rates and month-to-month options
- Proven financial stability
- Established and trustworthy management team with significant industry experience
Quality Billing System
- Billing accuracy
- Easy to read invoices with no 'small print'
- Usage and rates that are clearly displayed on the bill
- Online account management
- Paperless billing
- Payment options include credit card, automatic bank draft, online or payment by phone
- Bill payment assistance and payment plans
By applying these metrics to potential electric suppliers, SaveOnEnergy.com provides a peace of mind unavailable from other agents in the Pennsylvania energy market, and ensures that customers find not just a low rate, but an electric company that will stand behind it.