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Southwest Power and Light FAQs
Yes, Southwest Power and Light requires a deposit to initiate service. However, after one year of on-time payments, the REP will apply the deposit back to your account. If you don’t want to pay a deposit, consider signing up with an electricity company that offers no-deposit plans.
You may need to pay an early termination fee (ETF) if you have a fixed-rate plan and cancel it before your contract is up. However, you shouldn’t need to pay an ETF if you cancel because you’re moving out of the company’s service area.
There are several ways to pay your Southwest Power and Light bill, including online, by mail, by phone, or in person. You can also sign up for autopay.
You can reach Southwest Power and Light by calling 1-866-941-7975. Agents are available Monday through Friday (except for holidays) between 8:30 a.m. and 5:30 p.m. CT.