FirstEnergy Corp.® is not affiliated with First Energy

What You Need To Know About FirstEnergy Corp.

FirstEnergy Corp. operates one of the nation's largest families of investor-owned utilities. It serves more than 6 million customers in the Midwest and Mid-Atlantic regions through 10 distribution electric companies or utilities. Across its entire service territory, FirstEnergy Corp. maintains 194,000 miles of transmission lines, which it uses to transport electricity to homes and businesses in five states.

In addition to its electric companies, the utility has a number of energy generation facilities, including coal-fired, nuclear and hydroelectric power plants. Through these facilities the company produces more than 100 million megawatt-hours of electricity each year. Much of its generation capacity and size is due to a merger with Allegheny Energy in 2010. The union with Allegheny Energy significantly increased the FirstEnergy service territory.

Are you in the FirstEnergy service territory?

Five states with electric choice are served by FirstEnergy: Ohio, Pennsylvania, New Jersey, West Virginia and Maryland, creating one of the nation's largest electric infrastructures.

  • Ohio: There are three utilities owned by FirstEnergy in Ohio: Toledo Edison, The Illuminating Company and Ohio Edison.
  • Pennsylvania: In Pennsylvania, FirstEnergy has four investor-owned utilities: West Penn Power, Penn Power, Penelec and Met-Ed.
  • New Jersey: The utility owns one utility in New Jersey, Jersey Central Power & Light.
  • West Virginia/Maryland: FirstEnergy operates as two utilities in West Virginia and a portion of Maryland: Mon Power and Potomac Edison.

FirstEnergy Solutions and your electric choice

Many utilities, including those owned by FirstEnergy in Ohio and Pennsylvania, are open to electric choice. In these areas, business and residential customers can shop for electricity supply and don't have to continue with the utility's supply rates. There are dozens of electric companies competing for your business, including FirstEnergy's retail energy arm, FirstEnergy Solutions. FirstEnergy Solutions sells electric supply in the Northeast, Midwest and Mid-Atlantic. In these areas, it serves more than 1 million residential, commercial and industrial customers.

What you should do during a power outage

It doesn't matter whether your utility is FirstEnergy in Ohio, New Jersey, West Virginia, Maryland or Pennsylvania, you'll need to contact the company immediately to report power outages or fallen power lines. Call 1-888-LIGHTSS (1-888-544-4877) to get into contact with the utility. For customer service questions, use the phone numbers listed below.

  • JCP&L: 1-800-662-3115
  • Met-Ed: 1-800-545-7741
  • Mon Power: 1-800-686-0022
  • Ohio Edison: 1-800-633-4766
  • Penelec: 1-800-545-7741
  • Penn Power: 1-800-720-3600
  • Potomac Edison: 1-800-686-0011
  • The Illuminating Company: 1-800-589-3101
  • Toledo Edison: 1-800-447-3333
  • West Penn Power: 1-800-686-0021
Updated: 11-2-15