Express Energy | Rates, Reviews & Plans | SaveonEnergy®

Express Energy Rates, Reviews, & Plans

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About Express Energy

Express Energy bills itself as a “no-frills” retail electric provider that charges less than other providers. Express Energy customers can manage and access their account completely online 24/7. The company also has a toll-free customer care line open on weekdays. This self-service system is part of the reason Express Energy is able to offer low energy rates. 

Express Energy is a Texas-based energy provider founded in 2000. Today, the company is owned by Apollo Funds and has its headquarters in Irving, Texas.

Enter your ZIP code above to see Express Energy plans available in your area.

Express Energy at-a-glance

  • Offers affordable fixed-rate and variable-rate plans.
  • Low early termination fees (ETFs) of $20 per remaining month for fixed-rate contracts.
  • Satisfaction guarantee lets new customers end their contract within 30 days without an ETF.

Express Energy electricity rates

Plan Name Plan Length Rate
Express Energy - Flash 24 24 months $0.124 / kWh
Express Energy - Flash 12 - with Auto Pay 12 months $0.139 / kWh

Please note: All rates above are accurate as of 8/09/2022, 10:13:43 PM CDT for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

Express Energy plans

Express Energy offers several plans for its customers. Below are popular Express Energy plans available in the SaveOnEnergy market. Available plans and rates may vary by location, so enter your ZIP code to see plans near you.

Flash Bundled 12

This 12-month fixed-rate energy plan is compelling for households with high energy usage. You get a $100 bill credit when you use more than 1,000 kWh per month. There is no base charge for this plan. Flash Bundled 12 requires a one-year contract. An ETF of $20 per remaining month applies if you leave before the end of your plan unless you move.

Flash 12 with Auto Pay

The Flash 12 with Auto Pay plan is a 12-month fixed-rate energy plan. Like the Flash Bundled 12, this plan has no base charge and offers a $100 bill credit for using more than 1,000 kWh each month. If you use less than 1,000 kWh, your price per kWh can double. For that reason, we don’t recommend this plan for households with monthly energy usage under 1,000 kWh. An ETF applies for ending the plan early unless relocating.  

Freeway 24

Express Energy offers the Freeway 24 plan to give customers free energy when they use between 1,001 and 2,000 kWh each month. Energy use outside that range (either more or less kWh) will be charged. However, you can receive a $35 bill credit when using more than 2,000 kWh. This 12-month fixed-rate energy plan has a $9.95 monthly base charge and a one-year contract with an ETF. The ETF does not apply if you move to a new home. 

Express Energy reviews

Overall SaveOnEnergy score 4.4/5
Customer service 5.0/5
Online accessibility 3.3/5
Business history 5.0/5

We’ve broken down our scoring model into three main categories:

  • Customer service (Power to Choose complaint score; Satisfaction guarantee)
  • Online accessibility (Online bill pay; Online chat; Access to usage alerts & trends)
  • Business history (Number of years in business; Accreditation by the BBB)

For more information on reviews, visit the full list.

(Ratings Updated 2/15/2022)

Services offered by Express Energy

Express Energy for residential customers

Express Energy provides low-cost, no-frills energy plans for residential customers. Many of the plans require you to sign up for a year or more. However, if you sign up for autopay, the plan may offer you a bill credit that can help reduce the amount you end up paying for electricity.

Express Energy for business customers

Express Energy does not currently offer any commercial energy plans.

Green energy options with Express Energy

Each energy plan in Texas, including those from Express Energy, includes some percentage of green energy. Each Express Energy plan includes 6% of green energy, but they all have an option to upgrade to 100% Texas wind energy when you enroll.

Other Express Energy initiatives

  • Referral rewards: When you refer someone to Express Energy, you and the referred person will earn a $25 Visa gift once they’ve signed up and paid two billing cycles.
  • Satisfaction guarantee: Express Energy has a money-back guarantee for new customers who don’t like their new energy plan. If you cancel within 30 days of enrolling in your new plan, you won’t pay an early termination fee.
  • Deferred payment plan. Express Energy can offer you a deferred payment plan to help ease the financial burden if you’re facing financial hardship

Express Energy services areas

While Texas’s deregulated energy market allows you to choose your energy provider, your utility company is always based on your location. Express Energy is available in most of Texas. Here are a few of the company’s service areas, as well as the corresponding utility companies:

SaveOnEnergy’s tips for easy electricity service setup

  • Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information including:
    • Price per kilowatt-hour based on usage
    • % renewable energy sourcing
    • Early termination fees
  • Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
  • Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

How to move or transfer service with Express Energy

Express Energy makes it easy to transfer your energy service to your new home. With its online, self-service model, you simply log into your online account and provide your new address. Be sure to give the company at least two days’ notice (though two weeks is customary). If you’re moving outside Express Energy’s service area, the company will let you out of your contract without paying an early termination fee.

Express Energy electric rates in my area

Electricity rates vary throughout Texas, primarily because of different utility transmission rates. You might find that the same Express Energy plan has a different rate in different parts of the state. Because of that, it’s important to shop for rates in your area to ensure they’re accurate. The SaveOnEnergy marketplace makes it easy to find the most accurate rates for your home. To get started, enter your ZIP code above and start comparing rates.

Contact Express Energy

  • Headquarters: Dallas, TX
  • Bill pay: Log into your Express Energy account here or call 1-844-361-2080
  • Customer service: Call 1-844-361-2080
  • Outages: Contact your utility company

Express Energy FAQs

What services does Express Energy offer? Expand / Collapse Toggle

Express Energy offers both fixed-rate and variable-rate energy plans throughout Texas. The company also offers customers the option of receiving 100% green energy.

Will Express Energy require a deposit? Expand / Collapse Toggle

Express Energy requires a credit check when you sign up for your energy plan, which may result in a necessary deposit. After 12 months of on-time payments, Express Energy applies the deposit to your account. However, if you would rather not pay a deposit, you can look into no-deposit energy plans.

Will Express Energy charge me a cancellation fee? Expand / Collapse Toggle

Express Energy charges an early termination fee of $20 per month remaining on your contract. You can have your fee waived if you’re moving outside of Express Energy’s service area.

What is the best Express Energy electricity plan? Expand / Collapse Toggle

There’s not necessarily one Express Energy plan that’s best for everyone. The best plan for you depends on your family’s energy usage habits.

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