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Just Energy reviews
| Overall SaveOnEnergy score | 4.6/5 |
|---|---|
| Customer service | 3.8/5 |
| Online accessibility | 5/5 |
| Plan options Business history | 5/5 |
SaveOnEnergy has 20 years of experience working with various top-tier providers in deregulated markets. Because there are dozens of providers, hundreds of plans, and constantly changing rates, our reviews are not based on first-hand experience. We encourage customers to do their own research, compare multiple plans, and consider their individual priorities when choosing which provider is the best fit for them.
(Ratings updated 02/28/2024)
- PUC complaint score
- Google reviews score
- Satisfaction guarantee
- Option to cancel and/or change service options
- Years in business
- Online bill pay
- Access to usage trends & alerts
- Order options
- Pricing info & transparency
- Contract lengths
- Renewable plan options
- Serviceability
Just Energy FAQs
Just Energy is an electricity and natural gas provider serving communities with deregulated energy markets across North America. It offers a variety of fixed-rate residential and commercial energy plans with contracts from 12 to 60 months. In addition, Just Energy offers 100% green energy plans to reduce your environmental footprint.
The best way to shop around for the best electricity rate is by entering your ZIP code on the SaveOnEnergy marketplace. Filter your results by provider to only find electricity plans by Just Energy.
This energy provider has been in business since 1997 and is one of the oldest electricity providers in Texas.
You can make payments through the My Account portal on the Just Energy website. There is also an online bill pay option with no login necessary. Customers in Texas can pay via mobile apps, pay by phone at 1-866-268-1975, your bank’s online bill pay service, by check or cash at accepted locations.