About Just Energy

Just Energy, part of Canada-based Just Energy Group, is a leading energy retailer with more than 1.1 million residential and commercial customers in the U.S., Canada, and Germany. Just Energy provides electricity and natural gas to customers across their service areas.

Just Energy also is the parent company of Amigo Energy, Hudson Energy, Interactive Energy Group, Just Energy Advanced Solutions, Tara Energy, Terrapass, and EdgePower. It could be the provider that offers cheap electricity rates for your home or business. The company offers a satisfaction guarantee, allowing customers to switch plans within 30 days of their service start date without a fee.

Enter your ZIP code above to learn more about Just Energy electric rates and plans in your area.

Just Energy energy plans

Below are some examples of currently available Just Energy plans. You can also learn about picking a plan in our guide.

Base Saver III

This plan, which comes on a 12-month term, offers attractive rates and a $75 bill credit for every month that you use 1,000 kilowatt hours or more. It is sourced with 10.4 percent renewable energy.

Simple Rate

This 36-month plan features straightforward fixed prices for the length of the contract. Your electricity supply rate won’t change. It is sourced with 12.1 percent renewable energy.

Just Energy Purely Green 24

This 24-month plan is sourced with 100 percent renewable energy, provided through renewable energy credits and carbon offsets. The energy supply rate will remain fixed throughout the term.

Just400 Plus – 24

This two-year plan offers a $200 bill credit (for a total of $400) applied during the first December bill of each year. That’s when most folks can use a little break on their household expenses.

Just Energy Purely Green 36

This is another three-year plan, offering a fixed energy-supply rate. It is sourced with 100 percent renewable energy. The Texas average renewable energy content for electricity plans is 20.7 percent.

Just Energy reviews

Overall score: 3.8 out of 5

• Customer service: 4.0
• Online accessibility: 5.0
• Business history: 2.5

We’ve broken down our scoring model into three main categories: customer service, online accessibility and business history. These categories contain the following items:

Customer service

• Power to Choose complaint score
• Satisfaction guarantee

Online accessibility

• Online bill pay
• Online chat
• Access to usage alerts & trends

Business history

• Number of years in business
• Accreditation and rating by the Better Business Bureau

Since Texas deregulated energy in 2002, Just Energy has been operating in the state. The company’s score was dragged down by an average Power to Choose complaint score. It also does not have Better Business Bureau accreditation, but it scored well in every other category. For more information on SaveOnEnergy.com reviews, see the full list here.

(Updated 1/27/2021)

Just Energy main energy services

Just Energy for residential customers

Just Energy sells electricity and natural gas in many of the areas it serves. The provider’s simplified pricing and variety of plans make it a popular choice for many residents, regardless of usage. Plus, it accommodates those seeking to shrink their carbon footprints with renewable energy plans.

Just Energy for business customers

Just Energy offers flexibility for commercial customers, customizing its options to meet the needs of small and larger businesses. Plans accommodate companies looking for price stability and sustainable operations. Features such as usage tracking and energy-efficiency tips are included for businesses.

Green energy options with Just Energy

Just Energy offers customers renewable options on any plan with its Just Green program. For a small monthly fee, Just Energy buys carbon offsets or renewable energy certificates for all or part of your electricity consumption to help you support sustainability.

Community investment

Just Energy works with the Salvation Army and other organizations to offer assistance to low-income residents who need help with their energy bills. The company also supports efforts to give opportunities to children in the U.S. and Canada.

Just Energy service areas

In Texas, Just Energy plans are available in the following utility service areas:

• AEP Texas North. This service area covers northern Texas, including cities such as Abilene and San Angelo.
• AEP Texas Central. This service area includes Corpus Christi, Laredo, and McAllen.
• CenterPoint Energy. This service area includes the Houston metropolitan area, covering approximately two million residences and businesses.
• Texas-New Mexico Power. This service area covers cities such as Houston, Midland, and Dallas–Fort-Worth.
• Oncor Electric Delivery. This service area operates all across Texas, including areas such as Dallas, Plano, and many other communities.

Just Energy plan FAQs

What is a fixed-rate plan?

Fixed-rate plans will keep the same electricity-supply rates throughout the term of the contract. While utility charges, taxes and other government fees may change, fixed-rate plans provide more stability for the customers and protections against steep price fluctuations. Fixed-rate plans usually have an early termination fee, although this normally won’t apply if you are moving to a new address.

What is a variable-rate plan?

Variable rates can change from month-to-month, usually depending on the retail energy market. Variable-rate plans do not have a contract and can be canceled at any time. While these plans offer flexibility, they do come with risk because the rate you pay can change each month.

What happens if I move?

In Texas, if you can demonstrate that you’re moving, you will not be charged an early termination fee. (Among the ways to prove you’re moving is a forwarding address.) You also can secure a rate now for the new address that won’t start for up to 90 days.

Why does SaveOnEnergy run a credit check?

Your credit determines if you need to make a deposit before you start a plan, and if you do, how much. SaveOnEnergy runs a soft credit check so that it does not affect your credit score. This way, you will know if you need to pay a deposit with each plan option on the marketplace. You can also learn about no deposit plans in our guide.

How do I make my Just Energy bill payment?

You can make payments through the My Account portal on Just Energy’s website. There is also an online bill pay option with no login necessary. Customers in Texas can pay via mobile apps, pay-by-phone at 1-866-268-1975, your bank’s online bill pay service, by check or by cash at accepted locations. 

You can also learn how to read your electric bill in our guide, or learn about prepaid plans here. 

Just Energy electric rates in my area

To find local rates, enter your ZIP code into the field. Many companies have different rates depending on the area. This fluctuation is mainly caused by different utility transmission charges. Enter your ZIP code today to find the best Just Energy rates near you.

Just Energy  for business

Just Energy also provides energy for business. To speak to one of our energy aficionados, call the number on your screen or fill out this form to learn more about getting a custom energy plan for your business. 

Contact Just Energy

• Headquarters: 5251 Westheimer Rd Ste 1000, Houston, TX 77056-5414
• Bill pay: Log into your Just Energy account here or call (1-866-268-1975)
• Customer service: Call (1-866-288-3105)
• Outages: Contact your utility company