Just Energy Rates, Plans, and Reviews | SaveOnEnergy®

Just Energy Rates and Plans

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About Just Energy

Just Energy, part of Canada-based Just Energy Group, is a leading energy retailer with more than 1.1 million residential and commercial customers in the U.S., Canada, and Germany. Just Energy provides electricity and natural gas.

The company also is the parent of Amigo Energy, Hudson Energy, Interactive Energy Group, Just Energy Advanced Solutions, Tara Energy, terrapass, and EdgePower. It could be the provider that offers cheap electricity rates for you or your business. The company offers a satisfaction guarantee, allowing customers to switch plans within 30 days of their service start date without a fee.

Enter your ZIP code above to learn more about Just Energy rates and plans in your area.

Just Energy plans

Just Energy plans can be found through the SaveOnEnergy® marketplace, where you can shop for cheap electric rates from trusted retail energy providers in your area.

Just Energy plans are available to Texans in many deregulated cities across Texas, including:

Fort Worth Houston
Arlington Dallas
Killeen Corpus Christi

Following are some popular Just Energy plans offered in Texas in the SaveOnEnergy.com marketplace. Keep in mind that all plans aren’t offered in every area.

To see what’s available where you live – inside Texas and in other states, enter your ZIP code on this page.

Base Saver III

This plan, which comes on a 12-month term, offers attractive rates and a $75 bill credit for every month that you use 1,000 kilowatt hours or more. It is sourced with 10.4 percent renewable energy.

Simple Rate

This 36-month plan features straightforward fixed prices for the length of the contract. Your electricity supply rate won’t change. It is sourced with 12.1 percent renewable energy.

Just Energy Purely Green 24

This 24-month plan is sourced with 100 percent renewable energy, provided through renewable energy credits and carbon offsets. The energy supply rate will remain fixed throughout the term.

Just400 Plus – 24

This two-year plan offers a $200 bill credit (for a total of $400) applied during the first December bill of each year. That’s when most folks can use a little break on their household expenses.

Just Energy Purely Green 36

This is another three-year plan, offering a fixed energy-supply rate. It is sourced with 100 percent renewable energy. The Texas average renewable energy content for electricity plans is 20.7 percent.

Just Energy reviews

Overall score: 3.8 out of 5

  • Customer service: 4.0
  • Online accessibility: 5.0
  • Business history: 2.5

We’ve broken down our scoring model into three main categories: customer service, online accessibility and business history. These categories contain the following items:

Customer service

  • Power to Choose complaint score
  • Satisfaction guarantee

Online accessibility

  • Online bill pay
  • Online chat
  • Access to usage alerts & trends

Business history

  • Number of years in business
  • Accreditation and rating by the Better Business Bureau

Since Texas deregulated energy in 2002, Just Energy has been operating in the state. The company’s score was dragged down by an average Power to Choose complaint score. It also does not have Better Business Bureau accreditation, but it scored well in every other category. For more information on SaveOnEnergy.com reviews, see the full list here.

(Updated 1/27/2021)

Just Energy Main Energy Services

Just Energy for residential users

Just Energy sells electricity and natural gas in many of the states it serves. The provider’s simplified pricing and variety of plans make it a popular choice for many residents, regardless of usage. Plus, it accommodates those seeking to shrink their carbon footprints.

Just Energy for commercial/business users

Again, Just Energy offers flexibility for commercial customers, customizing its offerings to meet the needs of small and larger businesses. Plans accommodate companies looking for price stability and sustainable operations. Functions such as usage tracking as well as energy-efficiency tips are included for businesses.

Green energy choices with Just Energy

Just Energy offers customers renewable options on any plan with its Just Green program. For a small monthly fee, Just Energy buys carbon offsets or renewable energy certificates for all or part of your electricity consumption to help you support sustainability.

Other Just Energy initiatives

Community involvement

Just Energy works with the Salvation Army and other organizations to offer assistance to low-income residents who need help with their energy bills. The company also supports efforts to give opportunities to children in the U.S. and Canada.

Just Energy service areas

In Texas, Just Energy plans are available in the following utility service areas:

  • AEP Texas North: This service area covers northern Texas, including cities such as Abilene and San Angelo.
  • CenterPoint Energy: This service area includes the Houston metropolitan area, covering approximately two million residences and businesses.
  • Texas-New Mexico Power: This service area covers cities such as Houston, Midland, and DallasFort-Worth.
  • Oncor Electric Delivery: This service area operates all across Texas, including areas such as Dallas, Plano, and many other communities.

Other states served by Just Energy include the following:

Texas energy plan FAQs

What are the advantages and disadvantages of fixed- and variable-rate electricity plans?

Fixed-rate plans will keep the same electricity-supply rates throughout the term of the contract. While utility charges, taxes and other government fees may change, fixed-rate plans provide more stability for the customers and protections against steep price fluctuations. Variable rates can change from month-to-month, usually depending on the retail energy market. Fixed-rate plans usually have an early termination fee, while variable-rate plans can be canceled at any time.

Will I have to pay a deposit to begin electricity service?

Many customers do. Electricity providers use your credit score to determine whether you must pay a deposit and how much that deposit will be. However, if you don’t want to pay a deposit, there are options.

How does switching providers work?

Switching providers isn’t as complicated as many might believe. Enter your ZIP code on this page and see what’s available in the SaveOnEnergy® marketplace, make your selection, sign up either online or by phone, and your new provider will take care of getting you set up. Most switches in Texas can be done without a technician visiting the home. One thing to remember – depending on your contract, you could be liable for an early-termination fee.

What happens if I move? Do I have to pay an early-termination fee?

In Texas, if you can demonstrate that you’re moving, you will not be charged an early termination fee. (Among the ways to prove you’re moving is a forwarding address.) You also can secure a rate now for the new address that won’t start for up to 90 days.

Who do I contact if my power goes out?

Your utility will be in charge of the power infrastructure, so it will perform maintenance and make any repairs to equipment. Contact the utility if there is an outage.

A few things to remember

  • Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information including:
    • Price per kilowatt-hour based on usage
    • % renewable energy sourcing
    • Early termination fees
  • Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
  • Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

Contact Just Energy

If you have a question about your electricity rate, plan, or bill, please contact Just Energy through one of the options below:

  • S. headquarters: Houston, TX
  • Bill pay: Log into your Just Energy account here.
  • Customer service: Call 1-833-757-1615 or fill out this form.
  • Outages: Contact your local utility company.


How to shop with SaveOnEnergy.com

As one of the largest online energy marketplaces in Texas, SaveOnEnergy.com will help you find a great energy plan that fits your budget, usage and needs. Not sure which plan is right for you? Call the number on this page to speak to one of our energy experts.

  • Step 1: Enter your ZIP code on this page to view today’s low energy rates in your area.
  • Step 2: Select a plan and sign up over the phone or online in just minutes.
  • Step 3: Enjoy reliable energy at an affordable price!

Updated: 12/23/2020

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