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Oncor Electric Delivery Serves Millions of Texans

Oncor Electric Delivery Company is an electric transmission and distribution service provider (TDSP) headquartered in Dallas, Texas. Oncor delivers energy supply to about 10 million consumers. Across the state, it operates 138,500 miles of transmission and distribution lines and more than 3 million meters.

If you’re a Texas business owner or resident, you have the power to choose your retail electric provider. However, you still have ties to your utility company. All consumers in the Oncor service area receive their electricity supply through the utility regardless of which retail electric provider they choose. The Oncor service area includes Dallas, Fort Worth, Tyler, Waco and Midland/Odessa.

Oncor Electricity Rates

Plan Name Plan Length Rate
Gexa Energy - Gexa Saver Deluxe 12 12 months $0.065 / kWh
Frontier Utilities - Best Value 12 12 months $0.065 / kWh
Express Energy - Flash 12 with Auto Pay 12 months $0.065 / kWh
Pulse Power - Texas Saver 12 12 months $0.0652 / kWh
4Change Energy - Maxx Saver 12 12 months $0.067 / kWh
Constellation Energy - 12 Month Flat Tier Product 12 months $0.08 / kWh
Just Energy TX - Base Saver III 12 months $0.084 / kWh
TXU Energy - Smart Edge 12 12 months $0.109 / kWh
TriEagle Energy - Silver Eagle 12 12 months $0.118 / kWh
First Choice Power - You Got This 36 36 months $0.119 / kWh
Direct Energy TX - Live Brighter 36 36 months $0.12 / kWh
Payless Power - SmarTricity Premier 12 - Prepaid Plan 12 months $0.145 / kWh

Oncor serves as the TDSP for Dallas, Fort-Worth, Plano, Paris and more.

Please note: All rates above are accurate as of 7/14/2020, 8:51:51 AM CT for ZIP Code 77077. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

Understand Oncor electric service

Since Oncor is a TDSP, it delivers the electricity you purchase from your retail electric provider to your home or business. Oncor electric rates and fees cover the cost of delivery and are approved by the Public Utility Commission of Texas (PUCT). Unlike supply rates available within the competitive market, you cannot shop around for utilities and their delivery rates. Everyone in the Oncor territory – as well as other Texas utility service areas – pays the delivery rates that the utility and PUCT set.

What to do in an Oncor electric emergency

If you experience any electric emergency such as a power outage or a damaged power line in your neighborhood, please report the emergency immediately to your area’s utility company. Depending on where you’re located in Texas, Oncor might be your TDSP. It is responsible for delivering your electricity to your home and also maintaining and operating the power lines. If an emergency arises, call Oncor, report your situation and the utility will resolve the issue as soon as possible.

  • To report an outage, call Oncor’s 24/7 outage number at 1-888-313-4747 or click here.
  • To report a downed power line, call 911 or 1-888-313-4747
  • Click here to see a live outage map.

Important Oncor information

  • Area served: Texas
  • Customer service contact: 1-888-313-6862


Last updated: 1/13/20

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