Setting up Electricity or Natural Gas Service | SaveOnEnergy

Setting Up Electricity or Natural Gas Service: Step-By-Step Guide

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Maybe you’re relocating to a deregulated area from another state or you’re just moving across town – either way, you’re going to have to set up energy service in your new home. Luckily, getting set up with an electricity or natural gas provider is easier than you might think. All it takes is three simple steps:

  1. Choose a provider
  2. Sign up for new service
  3. Make sure the utilities are working when you move

Here’s a three-step guide to setting up electricity or natural gas service in your new home.

1. How do I choose a supplier?

In a deregulated energy market, you can choose to purchase your energy from the local utility or from a retail energy supplier. The two exceptions are Texas and Georgia. In Texas deregulated areas, you cannot pick your utility company and you must choose a separate retail electric provider (REP). In Georgia’s Atlantic Gas Light service territory, you must choose a natural gas provider, rather than purchasing your energy from the utility.

If you’re looking to buy energy from a retail supplier, you’re in the right place. SaveOnEnergy makes it easy to find the right provider for your energy needs. We compile the best offers from the most popular providers in deregulated areas across the United States. Just enter your ZIP code on our homepage, and we’ll show you electricity and natural gas rates in your area.  From there, you can easily sort and compare energy plans to find the best one for you.

2. How do I sign up for an energy plan?

Found a retail supplier? Great, it’s time to sign up for your new plan. In most cases, you can simply call to set up your new energy plan, but a few of our offers are only available online. If you switch providers or plans, the new REP will arrange the transfer without a lapse in your service. If you are starting from zero, all you need to do is sign up for a new energy plan.

One of our experienced representatives can answer any questions you have about the plan, rate, or company. They will also take your personal information, your new address, payment information, and conduct a soft credit check to determine whether you’ll need to pay a deposit. Once all the details are in order, you will be ready to start receiving electric or gas service at your home.

If you are renting a new apartment or house, your landlord may ask for a proof of utility sign-up. It is important to find out when you need to provide such a proof to ensure a hassle-free move-in. Remember to inquire from your landlord if utilities are included in the rent. If gas and electricity are included in your rent, you may not need to set them up.

3. What do I need to do after signing up for an energy plan?

Congratulations! Once you’ve signed up for a plan, your new retail energy supplier will work with the local utility to ensure that your electricity or natural gas supply is connected to your new home on the right date. Some plans even offer same-day service.

To ensure that your electricity and gas are set up in your home, check if your light comes on or your stove or heater works. If the power is off or your stove does not turn on, call and notify the provider. Utilities can typically speed up the connection if a shutoff is due to an error. It is important to double-check that the utility account is set up under your name.

4. How do I transfer my energy service?

Even if you’re moving to a new area, you may not need to find a new retail energy provider. Many suppliers operate in more than one area, so you may be able to transfer your electricity or natural gas service when you move.

Call your current REP to find out if they can still supply power to your new address. If your provider can transfer your service, you need to inform them of the exact moving date as well as when to turn off the utility service at your old residence and when to start service at your new home. The provider will coordinate with the utility to deliver energy to your new home at that time.