Toledo Edison® is not affiliated with Toledo Edison.

Get to Know Toledo Edison, a FirstEnergy Ohio Company

Toledo Edison is a utility company in Ohio that operates as part of the FirstEnergy family of companies. FirstEnergy owns many utilities across the Mid-Atlantic and Midwest, including Ohio Edison and the Illuminating Company. FirstEnergy is a major electric corporation that operates in six states and controls more than 22,000 miles of transmission lines.

Ohio customer choice

In Ohio, customer choice gives residents and business owners the ability to choose which company they want to supply their electricity. With customer choice in Ohio, customers can explore the energy marketplace and decide for themselves which company offers the best plan structures and supply rates for their household or business energy needs and pocketbook constraints. Each consumer has different needs and some decide to stay with their utility for supply, whereas others choose a retail supplier for electricity supply. Regardless of a consumer's decision, all residents in a utility's service territory rely on that utility for delivery.

The ability to review the Ohio electricity marketplace and choose a company that offers plans and supply rates that fit best is not an opportunity to take for granted. Many residents around the United States don't have this choice. To best utilize this opportunity, shop and compare retail suppliers operating in the neighborhood to gain a full understanding of Ohio electricity supply plans and the options available.

How to respond to Toledo Edison power outages

In severe weather and unforeseen circumstances power outages and disruptions in electrical service may occur. It's best to be prepared in case an emergency arises. The first step in preparing for an electrical emergency is to know who to call. Toledo Edison is the company that delivers your Ohio electricity and the only company that can resolve any issues within the transmission lines.

Put you and your family first - energy emergencies should be reported immediately so don't hesitate to call Toledo Edison.

How to contact the utility

Keep your utility's contact information handy. Whether you want to paste it to the fridge or quickly go online and revisit this page in an emergency situation, know the following tidbits of information.

  • Area served: Northeast Ohio
  • Emergency hotline: 1-888-544-4877


Updated: 7-21-15.