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What Is CenterPoint Energy?
Houston-based CenterPoint Energy is an energy delivery company that has operated for over 140 years. CenterPoint’s utility offerings include natural gas service, electric transmission, and electric distribution for both businesses and residences around the nation. In 2020, CenterPoint was sold to Energy Capital Partners LLC. CenterPoint Energy is a Fortune 500 utility company.
In Texas, CenterPoint Energy serves the Houston metro area and large sections of eastern and southern Texas. The company serves more than 7 million customers in the states it operates in. CenterPoint was once a part of Houston Lighting & Power until Texas’ 2002 deregulation caused the company to split.
How does deregulation work?
Deregulated energy gives you the power to choose your electric provider. Much of Texas, excluding Austin and San Antonio, has a deregulated energy provider system in place. Natural gas is not deregulated in Texas.
In deregulated areas, energy utilities are not allowed to own both the means to both generate and transmit electricity. Regulated markets allow for complete ownership of electricity generation and transmission to customers.
If you have more questions on how deregulation works or you are ready to start planning your move to another provider or utility, SaveOnEnergy is here to help. Here are some valuable resources to help you find a solution:
The difference between a utility and a provider
The utility company in Texas maintains the means of providing your home or business with that energy. The provider is the company that you may choose to supply your electricity, depending on the area your home or business is in. Providers are what you go through as you shop for plans, pay your bills, and reach out to customer service.
Here is an example. If you experience a problem with the actual delivery of your energy, such as a downed power line, you would call the utility company. If you experience a problem with your billing statement or energy plan, you would call the provider.
Which Providers Are Available in CenterPoint Energy’s Service Area?
There are several Texas providers within the CenterPoint electricity service areas, including:
Contact CenterPoint Energy
To report outages or if you have any questions about the transmission rates or your bill from CenterPoint Energy, you can reach out to them through these methods.
- By signing into your existing CenterPoint Energy account.
- By emailing customer service.
- By calling the customer service number appropriate to your area of service:
- Beaumont Area: 1-800-367-9663
- East Texas Area: 1-800-259-5544
- South Texas Area: 1-800-427-7142
- Houston’s Natural Gas Service: 713-659-2111
- Houston’s Electric Delivery Service: 713-207-2222
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