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Get to Know National Grid in New York, Massachusetts and Rhode Island

National Grid is a privately owned utility that serves customers across three states in the Northeast. This international electricity and gas company is based in the UK and northeastern U.S. The company is the largest distributor of natural gas in the northeast United States.

National Grid service area

The National Grid service area in the United States consists of National Grid in New York, National Grid in Massachusetts and National Grid in Rhode Island. Within these states, the company connects more than 7 million electricity and natural gas customers to energy. The company owns more than 4,000 megawatts of contracted electricity generation, generating and providing power to more than 1 million LIPA customers.

Your power to choose

All of the states in which National Grid operates in the United States are deregulated. Thanks to deregulation, as a resident in an area serviced by National Grid, you have the power to choose an alternative energy supplier for electricity or natural gas supply. Many consumers do not live in an area that is deregulated and don't have the option to shop for lower supply rates. As a National Grid customer, you have the power to explore your options, compare National Grid rates on supply to other suppliers and potentially find the lowest prices.

Compare National Grid rates for supply in New York

Like any utility, National Grid rates for natural gas and electricity supply are regulated. This means that the New York State Public Service Commission approves the supply rates passed on to you to ensure you are not being overcharged and that the utility is not making a profit off their supply rates. Although the supply rates are approved by the Public Service Commission, this does not guarantee that the utility supply rates are the lowest in your area. In order to find the lowest supply rates available for your home you should compare National Grid rates on supply to energy services companies' (ESCOs) rates. By using an energy marketplace like®, you can compare your options and switch to an ESCO quickly.

Report National Grid outages

If you're experiencing a National Grid outage, please call and report it immediately. Regardless of whether or not National Grid supplies your home with electricity, the utility company is responsible for outages because it has control over the power lines. If you experience a natural gas emergency such as a gas leak, you must report it to the utility as well.

Useful information

  • Areas served by National Grid: New York, Rhode Island and Massachusetts
  • National Grid phone number: 1-800-867-5222

Updated: 7-17-15