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Learn About NYSEG Rates and Options

NYSEG, a subsidiary of Iberdrola USA, brings electricity to 881,000 customers and natural gas to 263,000 customers in upstate New York. NYSEG electric and natural gas customers represent 40 percent of upstate New York. NYSEG electric rates are available in areas such as Lancaster, Hornell, Elmira, Binghamton, Liberty, Oneonta and Plattsburg. NYSEG natural gas rates are also available in certain regions. In some areas, the company offers both electricity and natural gas to residents, such as in the NYSEG Ithaca service area.

Compare NYSEG rates

If you live in upstate New York, such as in the NYSEG Ithaca, Geneva or Binghamton service area, you have the opportunity to receive both your electricity and natural gas service from NYSEG. However, thanks to deregulation you have the option to shop around for energy services companies in your area for your electricity and natural gas supply.

In the late 1990s, the energy market in New York became deregulated. Since then, consumers have been given the opportunity to compare supply rates and choose to get their supply from an energy services company (ESCO) or their utility. By comparing utility's supply rates, such as NYSEG rates, to ESCOs, consumers have the ability to find supply rates that fit with their household and financial needs.

Choosing a supplier

If NYSEG electric rates or NYSEG natural gas rates for supply don't fit your energy budget, you have other options to consider. Choosing a supplier may seem overwhelming, but energy marketplaces can make it easy for you. SaveOnEnergy.com® can help narrow down your search and find a supplier that offers supply plans and rates that best suit you.

Reporting a NYSEG electric or gas outage

If you live in a NYSEG area and experience a power outage or natural gas emergency, such as a gas leak, contact the utility immediately. Even though you may have chosen an alternate energy services company for your energy supply, NYSEG is still responsible for maintaining and operating the power lines and/or pipes in your neighborhood. Unfortunately, your energy services company is unable to resolves such emergencies so be sure to keep your utility phone number handy in case a situation like this arises.

Important information about NYSEG

  • Area served: Upstate New York
  • NYSEG phone number for power outages: 1-800-572-1131
  • NYSEG phone number for natural gas emergencies: 1-800-572-1121

Updated: 7-17-15