First Choice Power | Fixed Rates, Plan Details, and Reviews

First Choice Power Rates, Plans and Reviews

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About First Choice Power

As part of the Direct Energy group of companies, First Choice Power is a Texas-based electricity provider that’s been serving customers in the Lone Star State for more than 20 years. The company is recognized for its range of affordable home electricity options, including fixed-rate, no-deposit, and prepaid plans.

To find First Choice Power electric rates in your area, enter your ZIP code above.

First Choice Power electricity rates in Texas

Plan Name Plan Length Rate
First Choice Power - You Got This 24 24 months $0.106 / kWh
First Choice Power - You Got This 12 12 months $0.108 / kWh
First Choice Power - You Got This After Hours 12 12 months $0.124 / kWh

Please note: All rates above are accurate as of 6/23/2021, 6:08:53 PM CDT for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

First Choice Power energy plans

You Got This 12

This is one of First Choice Power’s fixed-rate electricity plans, with a term length of 12 months. If you cancel before your agreement ends, you’ll have to pay a $135 early termination fee.

You Got This 24

Like the previous plan, the You Got This 24 is also a fixed-rate electricity plan. The monthly rate is slightly cheaper, but you’ll need to sign up for a two-year contract.

You Got This 12 After Hours

This energy plan from First Choice Power also includes a fixed rate and a 12-month contract. However, unlike the others we’ve mentioned, it also comes with a year of free electricity between 9 pm and 7 am.

First Choice Power reviews

Overall score: 3.8 out of 5

  • Customer service: 4.0
  • Online accessibility: 5
  • Business history: 2.5

We’ve broken down our scoring model into three main categories: customer service, online accessibility and business history. These categories contain the following items:

  • Customer service
    • Power to Choose complaint score
    • Satisfaction guarantee
  • Online accessibility
    • Online bill pay
    • Online chat
    • Access to usage alerts & trends
  • Business history
    • Number of years in business
    • Accreditation by the Better Business Bureau

An average P2C complaint score held First Choice Power back in customer service, while the company’s 70 years in business were offset by a lack of BBB accreditation. Online accessibility, however, earned First Choice top marks. For more information on SaveOnEnergy.com reviews, see the full list here.

(ratings updated 1/27/2021)

First Choice Power main energy services

First Choice Power for residential customers

First Choice Power specializes in residential electricity plans for customers across Texas. Consumers enjoy the power to choose from a variety of plan types to find the right option for their energy needs.

First Choice Power for business customers

Although First Choice Power doesn’t offer its own commercial energy plans, business owners can purchase one through its parent company (Direct Energy). Get in touch with SaveOnEnergy® to learn more.

Green energy options with First Choice Power

In Texas, every electricity plan has at least a portion of green energy included in the mix. The First Choice Power plans we’ve listed above all contain 17.1 percent renewable energy.

Other First Choice Power initiatives

Aside from its electricity plans, First Choice Power also runs its Power Down Rewards Program. Under this program, customers can save 10 percent if they reduce their energy usage during “Peak Events,” such as storms and heatwaves.

Community investment

Direct Energy, First Choice Power’s parent company, supports several charitable organizations, including Children’s Miracle Network Hospitals and the Texas Children’s Hospital. It also offers a Neighbor-to-Neighbor Bill Assistance Program to help low-income Texans pay their energy bills.

First Choice Power service areas

First Choice Power plans are available across the Lone Star State, including the service areas of the following utility companies: 

First Choice Power FAQs

Where can I pay my First Choice Power bill?

Visit the First Choice Power site to pay your bill and manage your electricity account.

Is First Choice Power a good company?

First Choice Power is a good company if you’re looking for an affordable electricity plan in Texas – particularly if you’re searching for a prepaid plan. You can check out our complete First Choice Power reviews above for more information.

Does First Choice Power have an app?

Yes, First Choice Power has an app. You can use it to pay your bill, update your account, and monitor your energy usage.

How do I cancel First Choice Power?

If you’re changing to a new provider, you can use the SaveOnEnergy marketplace to sign up with a new supplier. Or if you’d like to cancel entirely, you should contact First Choice Power at 1-866-469-2464. Remember that you might have to pay an early termination fee if you cancel before your contract is up.

What’s the number to First Choice Power?

Depending on the reason for your phone call, you can contact First Choice Power through the following channels: 

  • To sign up for service, call 1-855-676-7242
  • For customer care, call 1-866-469-2464
  • For assistance with prepaid service, call 1-855-676-7239

A few things to remember

  • Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information including:
    • Price per kilowatt-hour based on usage
    • % renewable energy sourcing
    • Early termination fees
  • Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
  • Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

First Choice Power electric rates in my area

When you’re researching energy plans, it’s a smart idea to use a tool such as SaveOnEnergy to narrow the results down to your area. Otherwise, you could view First Choice Power electric rates that aren’t accurate for your region. That’s because each utility has its own set of charges, which ultimately impacts your overall energy rate.

Ready to find rates near you? Submit your ZIP code above to explore electric options in your area.

First Choice Power rates in Houston

Plan Name Plan Length Rate
First Choice Power - You Got This 24 24 months $0.111 / kWh
First Choice Power - You Got This 12 12 months $0.117 / kWh
First Choice Power - You Got This After Hours 12 12 months $0.130 / kWh

Please note: All rates above are accurate as of 6/23/2021, 6:08:53 PM CDT for ZIP Code 77002. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

First Choice Power rates in Dallas

Plan Name Plan Length Rate
First Choice Power - You Got This 24 24 months $0.106 / kWh
First Choice Power - You Got This 12 12 months $0.108 / kWh
First Choice Power - You Got This After Hours 12 12 months $0.124 / kWh

Please note: All rates above are accurate as of 6/23/2021, 6:08:52 PM CDT for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

First Choice Power rates in Fort Worth

Plan Name Plan Length Rate
First Choice Power - You Got This 24 24 months $0.106 / kWh
First Choice Power - You Got This 12 12 months $0.108 / kWh
First Choice Power - You Got This After Hours 12 12 months $0.124 / kWh

Please note: All rates above are accurate as of 6/23/2021, 6:08:53 PM CDT for ZIP Code 76137. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

First Choice Power for business

If you’re a business owner, you can also browse and compare electric rates to lock in an affordable plan. Call the phone number on this page or fill out our form to get in touch with the SaveOnEnergy team for more information.

Contact First Choice Power

  • Headquarters: Houston, TX
  • Bill pay: Log into your First Choice Power account here or call 1-866-469-2464
  • Customer service: Call 1-866-469-2464
  • Outages: Contact your utility company

Updated: 6/23/2021

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