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Consumer Satisfaction

We’d love to hear from you!  To ask us questions, to share feedback, to tell us about a bad experience related to our site or an advertiser’s product or service, or to raise any other issues, please contact us by:

To reach the Public Utilities Commission of Texas

  • Send a letter to PUC – Customer Protection, P.O. Box 13326, Austin, TX 78711-3326.
  • Call 1-888-782-8477.
  • Email the PUCT at

Additional ways to contact us:

Questions about your service?

SupplierPhone Number
Constellation Energy855-465-1244
TXU Energy800-818-6132
TriEagle Energy877-933-2453
North American Power888-313-9086
Clearview Energy800-746-4702
Think Energy866-252-0078
4Change Energy855-784-2426
Direct Energy866-348-4193
Spark Energy877-547-7275
Public Power888-354-4415
Oasis Energy800-324-3046
Inspire Energy866-403-2620

Power outage?

UtilityPhone Number
AEP Texas Central1-877-373-4858
AEP Texas North1-877-373-4858
CenterPoint Energy1-713-659-2111
Oncor Electric Delivery1-888-313-4747
Texas New Mexico Power1-888-866-7456

A quick reminder: Any questions you have about your electric bills or service should go to your retail energy provider. Your local utility is responsible for restoring service after a power outage.

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