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Consumer Satisfaction

We’d love to hear from you!  To ask us questions, to share feedback, to tell us about a bad experience related to our site or an advertiser’s product or service, or to raise any other issues, please contact us by:

To reach the Public Utilities Commission of Texas

  • Send a letter to PUC – Customer Protection, P.O. Box 13326, Austin, TX 78711-3326.
  • Call 1-888-782-8477.
  • Email the PUCT at customer@puc.texas.gov.

Additional ways to contact us:

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At SaveOnEnergy, we work to offer accurate information with editorial integrity. Our partners do not direct our editorial content, though we may reference their products in our posts. Read more about how we make money.

Questions about your service?

SupplierPhone Number
Constellation Energy855-465-1244
TXU Energy800-818-6132
TriEagle Energy877-933-2453
North American Power888-313-9086
Clearview Energy800-746-4702
Think Energy866-252-0078
4Change Energy855-784-2426
Direct Energy866-348-4193
Spark Energy877-547-7275
Public Power888-354-4415
Oasis Energy800-324-3046
Inspire Energy866-403-2620

Power outage?

UtilityPhone Number
AEP Texas Central1-877-373-4858
AEP Texas North1-877-373-4858
CenterPoint Energy1-713-659-2111
Oncor Electric Delivery1-888-313-4747
Texas New Mexico Power1-888-866-7456

A quick reminder: Any questions you have about your electric bills or service should go to your retail energy provider. Your local utility is responsible for restoring service after a power outage.

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