Direct Energy FAQs
How can I pay my Direct Energy bill?
The fastest way is to log onto your Direct Energy account. Your account number sits at the top of your bill, whether you get it in the mail or online.
Will Direct Energy require a deposit?
Possibly. Credit checks are a normal part of the energy buying process. Customers with less than perfect credit can be charged a deposit. (This is true of most providers.) If you want to avoid a credit check, a prepaid electricity plan is a good option. Enter your ZIP code above to see prepaid energy plans in your area.
What services does Direct Energy provide?
The company has residential, business, and green energy options for customers. It features fixed-rate and variable-rate plans. And it has other initiatives including a referral program and more.
Is Direct Energy a good company?
See the SaveOnEnergy.com review above for an unbiased view of the company. That’s one thing that sets our marketplace apart from others.
How do I contact Direct Energy?
As mentioned above, you can sign into your Direct Energy account to pay your monthly bill. For customer service, call 1-888-305-3828. Remember, if you have a power outage, you should contact your utility company. It is responsible for repairing power lines and other equipment used to transmit electricity to your house.