About Gexa Energy

Since 2002, Gexa Energy has been serving commercial and residential customers throughout Texas. In addition to providing customers with affordable energy plans, Gexa also features 100% green plans for its residential customers. Gexa offers a satisfaction guarantee to its customers, allowing them to switch plans within 30 days of their service start date without a fee.

Nextera Energy Resources owns Gexa Energy. Enter your Zip code in the search box above to find Gexa Energy plans in your location.

Gexa Energy energy plans

Gexa Saver Deluxe 12

For up to 1,000 kWh, customers can find a great rate per kWh. These rates are for fixed-rate plans that last for 12 months. There’s an early termination fee, but those charges aren’t applicable if you terminate because you’re moving.

Gexa Saver Select 12

With a 12-month fixed-rate plan, customers pay a fixed supply rate per month for up to 1,000 kWh. This plan is optimal for those who aren’t sure they want a plan for longer than a year but still want to lock in a low rate. If you need to move, there’s no termination fee. Otherwise, there’s a fee.

Gexa Freedom 36

This plan is a 36-month fixed-rate for up to 1,000 kWh monthly. This plan is optimal for residents who want to ensure their electricity supply rates are locked in for an extended period. There’s a high early termination fee. However, if you terminate billing to move, then you’re not charged.

Gexa Saver Premium 24

This fixed-rate plan is for 24 months for up to 1,000 kWh, but less than 2,000 kWh per billing cycle. The same early termination policy as the Gexa Freedom 36 applies.

Gexa Energy reviews

Overall score: 3.8 out of 5

• Customer service: 3.0
• Online accessibility: 3.3
• Business history: 5.0

We’ve broken down our scoring model into three main categories: customer service, online accessibility and business history. These categories contain the following items:

• Customer service
  • Power to Choose complaint score
  • Satisfaction guarantee
• Online accessibility
  • Online bill pay
  • Online chat
  • Access to usage alerts & trends
• Business history
  • Number of years in business
  • Accreditation by the Better Business Bureau

Eighteen years in business and BBB accreditation pulled Gexa Energy ahead in business history. Solid customer service scores and usage alerts brought the company to a total of 3.8 out of five. For more information on SaveOnEnergy.com reviews, see the full list here.

(ratings updated 1/27/2021)

Gexa Energy main energy services

Gexa Energy for residential customers

Gexa Energy offers a number of residential plans, including the Gexa Energy Saver Plan, Free 3-day Weekend Plan, Free Mornings and Nights Plan, plans based on your usage, and the EveryDay EveryNight plan.

Gexa Energy for business customers

Businesses can tap into the solutions Gexa Energy has to offer. For example, small businesses have a fixed-rate that includes a portfolio of strategies and products to help small businesses manage their energy costs. Large businesses also have fixed-rate plans, index price options, energy management products, and more.

Green energy options with Gexa Energy

All Gexa Energy residential plans are sourced with 100% renewable energy. These services are for sustainable solar energy solutions and wind power. Plans include the Free Mornings and Nights, Free 3-Day Weekends, the Gexa Supreme 12 or 24, and the Gexa Flex.

Other Gexa Energy initiatives

Gexa Energy provides information about how businesses and residents can save on their energy usage. That includes using smart thermostats, smart lighting, smart plugs and smart hubs. Another initiative includes reducing costs by installing LED lighting.

Community investment

The company is part of two community initiatives, which are the Gexa Cares and Community Heroes programs. The Gexa Cares program is about support and volunteerism to the community from the company and its employees. Gexa Community Heroes is about charitable giving and volunteerism, and how the company partners with the communities they’re serving.

Gexa Energy service areas

Gexa Energy works is available in the following utility areas: AEP Texas Central Company, AEP Texas North Company, CenterPoint Energy, Oncor Electric Delivery Company, and Texas-New Mexico Power. This includes the Texas cities of: Dallas, Houston, Katy, Spring, and Sugar Land.

Gexa Energy FAQs

How good is Gexa Energy?

Gexa is an extremely popular provider in Texas. You can check out a review of the company on this page.

Where can I pay my Gexa Energy bill?

You can log into your Gexa Energy account here or call (713) 961-9399 to pay your bill.

Who owns Gexa Energy?

Nextera Energy Resources own Gexa.

Does Gexa Energy require a deposit?

SaveOnEnergy completes credit checks to determine if you’ll have to pay a deposit to begin service. Different companies have different credit thresholds to determine the deposit, but our credit check won’t hurt your score. Don’t want to pay a deposit? You could opt for the No Deposit Electricity Plan.

Gexa Energy electric rates in my area

Finding energy rates in your area is important — the lowest rates advertised by an electricity company might not apply to you. In fact, customers across Texas can have the same Gexa Energy plan and pay different rates. This is largely because of differing utility transmission charges.

That’s why it’s tempting to conduct a web search for “cheap electric rates near me” or “best electricity rates in my area.” But those searches will result in pages of results.

Finding electricity rates from Gexa is much easier. Just enter your zip code on this page to see which plans, and which terms, are available for homeowners and businesses in your neighborhood.

Gexa Energy for business

SaveOnEnergy can also help owners find business energy plans with personalized energy plans. Getting started is simple; just call to speak to an energy wizard!

Or, fill out this form to connect with a business energy aficionado about building a custom plan for your venture.

Contact Gexa Energy

Headquarters:

Gexa Energy

20455 State Highway 249, Suite 200

Houston, Texas 77070

• Bill pay: Log into your Gexa Energy account here or call (713) 961-9399
• Customer service: Call (713) 961-9399
• Outages: Contact your utility company

Updated: 4/2/2021