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Gexa Energy Rates, Plans and Reviews

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About Gexa Energy

Since 2002, Gexa Energy has been serving commercial and residential customers throughout Texas. In addition to providing customers with affordable energy plans, Gexa also features 100% green plans for its residential customers.

Nextera Energy Resources owns Gexa Energy. Enter your Zip code in the search box above to find Gexa Energy plans in your location.

Gexa Energy Rates

Plan Name Plan Length Rate
Gexa Energy - Gexa Saver Deluxe 12 12 months $0.053 / kWh
Gexa Energy - Gexa Saver Supreme 12 12 months $0.068 / kWh
Gexa Energy - Gexa Saver Select 12 12 months $0.092 / kWh
Gexa Energy - Gexa Saver Value 12 12 months $0.121 / kWh
Gexa Energy - Gexa Saver Freedom 36 36 months $0.132 / kWh
Gexa Energy - Gexa Saver Premium 12 12 months $0.134 / kWh
Gexa Energy - Gexa Saver Premium 24 24 months $0.139 / kWh
Gexa Energy - Gexa Superb Saver 12 12 months $0.145 / kWh

Please note: All rates above are accurate as of 10/22/2020, 10:50:27 AM CDT for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

Gexa Energy energy plans

Gexa Saver Deluxe 12

For up to 1,000 kWh, customers can find a great rate per kWh. These rates are for fixed-rate plans that last for 12 months. There’s an early termination fee, but those charges aren’t applicable if you terminate because you’re moving.

Gexa Saver Select 12

With a 12-month fixed-rate plan, customers pay a fixed supply rate per month for up to 1,000 kWh. This plan is optimal for those who aren’t sure they want a plan for longer than a year but still want to lock in a low rate. If you need to move, there’s no termination fee. Otherwise, there’s a fee.

Gexa Freedom 36

This plan is a 36-month fixed-rate for up to 1,000 kWh monthly. This plan is optimal for residents who want to ensure their electricity supply rates are locked in for an extended period. There’s a high early termination fee. However, if you terminate billing to move, then you’re not charged.

Gexa Saver Premium 24

This fixed-rate plan is for 24 months for up to 1,000 kWh, but less than 2,000 kWh per billing cycle. The same early termination policy as the Gexa Freedom 36 applies.

Gexa Energy reviews

Overall score: 4.1 out of 5

  • Customer service: 4.0
  • Online accessibility: 3.3
  • Business history: 5.0

We’ve broken down our scoring model into three main categories: customer service, online accessibility and business history. These categories contain the following items:

  • Customer service
    • Power to Choose complaint score
    • Satisfaction guarantee
  • Online accessibility
    • Online bill pay
    • Online chat
    • Access to usage alerts & trends
  • Business history
    • Number of years in business
    • Accreditation by the Better Business Bureau

Eighteen years in business and BBB accreditation pulled Gexa Energy ahead in business history. Solid customer service scores and usage alerts brought the company to a total of 4.1 out of five. For more information on SaveOnEnergy.com reviews, see the full list here.

(ratings updated 10/7/2020)

Gexa Energy main energy services

Gexa Energy for residential customers

Gexa Energy offers a number of residential plans, including the Gexa Energy Saver Plan, Free 3-day Weekend Plan, Free Mornings and Nights Plan, plans based on your usage, and the EveryDay EveryNight plan.

Gexa Energy for business customers

Businesses can tap into the solutions Gexa Energy has to offer. For example, small businesses have a fixed-rate that includes a portfolio of strategies and products to help small businesses manage their energy costs. Large businesses also have fixed-rate plans, index price options, energy management products, and more.

Green energy options with Gexa Energy

All Gexa Energy residential plans are sourced with 100% renewable energy. These services are for sustainable solar energy solutions and wind power. Plans include the Free Mornings and Nights, Free 3-Day Weekends, the Gexa Supreme 12 or 24, and the Gexa Flex.

Other Gexa Energy initiatives

Gexa Energy provides information about how businesses and residents can save on their energy usage. That includes using smart thermostats, smart lighting, smart plugs and smart hubs. Another initiative includes reducing costs by installing LED lighting.

Community investment

The company is part of two community initiatives, which are the Gexa Cares and Community Heroes programs. The Gexa Cares program is about support and volunteerism to the community from the company and its employees. Gexa Community Heroes is about charitable giving and volunteerism, and how the company partners with the communities they’re serving.

Gexa Energy service areas

Gexa Energy works is available in the following utility areas: AEP Texas Central Company, AEP Texas North Company, CenterPoint Energy, Oncor Electric Delivery Company, and Texas-New Mexico Power. Texas is the company’s service area, including Dallas, Houston, Katy, Spring, and Sugar Land.

Texas energy plan FAQs

Whom should I call if there’s a power outage?

The utility companies are responsible for restoring power. They are AEP Texas Central Company, AEP Texas North Company, CenterPoint Energy, Oncor Electric Delivery Company, and Texas-New Mexico Power for Gexa Energy’s service area.

What happens if I need to move?

There’s no early termination fee if you need to cancel your plan due to a move.

Why does SaveONEnergy run a credit check?

SaveONEnergy completes credit checks to determine if you’ll have to pay a deposit to begin service. Don’t want to pay a deposit? You could opt for the No Deposit Electricity Plan.

What is a fixed-rate plan?

Choosing a fixed-rate plan means that, no matter what’s happening in the energy market, your electricity-supply rates stay the same. These plans are typically for 12, 24 and 36-month contracts.

What is a variable-rate plan?

If you would rather pay month-to-month without a contract, then the variable-rate option is the way to go. These plans are subject to rate changes each time the energy market changes, however.

A few things to remember

  • Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information including:
    • Price per kilowatt-hour based on usage
    • % renewable energy sourcing
    • Early termination fees
  • Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
  • Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

Contact Gexa Energy

Headquarters:

Gexa Energy

20455 State Highway 249, Suite 200

Houston, Texas 77070

  • Bill pay: Log into your Gexa Energy account here or call (713) 961-9399
  • Customer service: Call (713) 961-9399
  • Outages: Contact your utility company

Sign up for a Gexa Energy rate with SaveOnEnergy.com

As Texas’ largest online energy marketplace, SaveOnEnergy.com will help you find a great energy plan that fits your budget and unique needs.

  • Step 1: Enter your ZIP code above to view today’s low energy rates from Gexa Energy.
  • Step 2: Select a plan and sign up over the phone or online in just minutes.
  • Step 3: Enjoy reliable energy at an affordable price!

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