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Reliant Energy reviews
| Overall SaveOnEnergy score | 3.3/5 |
| Customer service | 2.5/5 |
| Online accessibility | 5/5 |
| Business history | 2.5/5 |
We’ve broken down our scoring model into three main categories:
- Customer service (Power to Choose complaint score; Satisfaction guarantee)
- Online accessibility (Online bill pay; Online chat; Access to usage alerts & trends)
- Business history (Number of years in business; Accreditation by the BBB)
Reliant Energy achieved perfect scores in online accessibility, satisfaction guarantee, and business history. The company also received good marks on the P2C complaint score. To see our full list of provider reviews, click here.
(Ratings updated 09/08/2022)
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Reliant Energy FAQs
Reliant Energy offers a variety of services, including fixed-rate and variable-rate residential plans, the option for green energy plans, and plans for small, medium, and large businesses.
Yes, Reliant Energy requires a deposit when you sign up for your energy plan. You may have your deposit waived for a variety of reasons, including a good credit score. If you’d prefer not to pay a deposit, visit our guides on prepaid and no-deposit energy plans energy plans.
Reliant Energy’s fixed-rate plans include an early termination fee if you cancel your services before the end of your contract period. These fees range from $150 to $295, and you can find them on your EFL.
Reliant Energy offers multiple different electricity plans. The best one for you depends on your energy usage habits. The company offers plans with free evenings or weekends — those plans are well-suited to those who use most of their energy during those times.