Reliant Energy | Affordable Rates, Plan Details, and Reviews

Reliant Energy Rates and Plans

Retail energy provider in Texas

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About Reliant Energy

Reliant Energy, an NRG company, provides affordable electricity to more than one million homes and businesses in Texas. Reliant Energy is a trusted provider in the state’s deregulated energy market, offering 24/7 customer support, bill credits for customer referrals, green energy options, and more.

Ready to shop Reliant Energy’s competitive electricity rates? Enter your ZIP code at the top of this page to get started.

Reliant Energy at-a-glance

  • Offers fixed-rate and indexed energy plans and renewable energy options at affordable rates.
  • Part of the NRG family servicing more than one million homes and businesses.
  • Some of the plans offered by Reliant Energy include free usage periods.
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Reliant electricity rates in Texas

Plan Name Plan Length Rate
Reliant - Basic Power 12 12 months $0.111 / kWh
Reliant - Basic Power 36 36 months $0.111 / kWh
Reliant - Truly Free Weekends 12 12 months $0.141 / kWh
Reliant - Truly Free Nights 12 12 months $0.141 / kWh

Please note: All rates above are accurate as of 7/30/2021, 2:16:34 PM CDT for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

Reliant Energy Plans

Not all plans are available in every part of Texas, so the rates and plans you find in the SaveOnEnergy marketplace may vary. Here are a few of Reliant Energy’s most popular options to give you an idea of the available electricity plans and rates. Enter your ZIP code above for a full list of Reliant Energy plans in your area.

Truly Free Nights 12

This is Reliant Energy’s most popular plan at 14.1c per kWh at 1000 KWH. Electricity is free every night from 8 P.M. to 6 A.M. There is a 12 month indexed term with an early termination fee of $150.

Basic Power 12

This plan is intended for those who do not use as much electricity. The monthly estimated bill for 1000 kWh is around $111. This plan offers a 12 month fixed term and includes an early termination fee of $150. 

Truly Free Weekends 12

Rounding out the Truly Free offerings, this plan gives customers a Google Nest Hub along with free electricity from 8 p.m. Friday to 12 a.m. Monday. The Truly Free Weekends 12 plan lasts for 12 months and there is a $150 termination fee if you end your contract early.

Secure Advantage 12

Built for medium to high usage customers, this year-long fixed-rate plan has no usage charge if you consume 800 kWh or more during your billing period. The contract for this plan lasts 12 months.

Reliant Energy reviews

Overall SaveOnEnergy score 4.0/5
Customer service 2.0/5
Online accessibility 5.0/5
Business history 5.0/5

We’ve broken down our scoring model into three main categories:

  • Customer service (Power to Choose complaint score; Satisfaction guarantee)
  • Online accessibility (Online bill pay; Online chat; Access to usage alerts & trends)
  • Business history (Number of years in business; Accreditation by the BBB)

Reliant Energy achieved perfect scores in online accessibility, satisfaction guarantee, and business history. The company also received good marks on the P2C complaint score. To see our full list of provider reviews, click here.

(updated 3/24/2021)

Services offered by Reliant Energy

Reliant Energy for residential customers

Reliant Energy offers a variety of affordable electricity plans to fit your lifestyle. With Reliant’s Weekly Summary Email and regular usage updates, you’ll be able to save even more on electricity. Whether you’re looking for a fixed term or flexible month-to-month plans, Reliant Energy likely has a plan offering that can fit your energy needs. 

Reliant Energy for business customers

Reliant Energy supplies electricity plans, tools, and services for small, medium, and large businesses. This provider’s commercial energy plans allow small businesses a chance to save 30 percent on electricity during evenings from 8 PM to 5 AM and all weekend long. If you have a large business, Reliant Energy can help you find a plan that meets your needs. To begin building a customized business energy plan, fill out this form.

Green energy options with Reliant Energy

Reliant Energy offers various renewable energy options to support the movement towards going green. Reliant Energy’s clean energy choices include energy plans powered by solar energy or wind. You can also choose any qualifying plan and apply the “make it solar” options for an additional $7 per month. Reliant Energy also offers a local solar plan that does not require rooftop panels or special equipment.

Other Reliant Energy initiatives

  • Thermostat installation: Not sure how to install a programmable thermostat or don’t trust yourself to get it right? Reliant Energy will send a professional technician to replace existing thermostats and install new ones safely and efficiently.
  • HVAC maintenance and repair: Whether or not you purchase electricity from this provider, Reliant Energy technicians can treat and repair AC and heating issues of all kinds. Electricity customers receive 10 percent off on services, and Reliant Energy waives the diagnostic fee for any repairs its technicians perform.
  • Home security systems: Reliant Energy also offers 24/7 monitoring plans. From interior and exterior cameras to pet sensors and video doorbells, Reliant’s home security packages offer customizable solutions for every home and budget.
  • Backup power options: Reliant Energy has a variety of backup power options alongside power protection, including a surge protector and home generator assessments. 

Reliant Energy services areas

SaveOnEnergy’s tips for easy electricity service setup

  • Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information including:
    • Price per kilowatt-hour based on usage
    • % renewable energy sourcing
    • Early termination fees
  • Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
  • Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

How to move or transfer service with Reliant Energy

Reliant Energy makes it easy for you if you have to move to another Texas location or transfer your service. Early termination fees are cancelled if you are moving to a new address. In order to transfer your service, you can contact Reliant Energy by calling their customer service line at 1-866-669-4900. You can also log in to your account to request a transfer.

Reliant Energy electric rates in my area

Electric companies offer different rates depending on the area that you are in due to different utility transmission charges. When searching for electric rates, it’s important to search for the best energy plans in your area. This ensures you find the most accurate electric rates near you.

For a list of the best rates for your area code, enter your ZIP code and filter by rate, plan, or term to find the best plan for you.

Reliant Energy FAQs

What are Reliant Energy’s business hours and the best numbers to call?

Reliant Energy’s customer service operates online chat 24/7. To contact customer service by phone, call 866-222-7100. You also may email the company. Remember, if you have a power outage at your home or business, you should call the utility that serves your area.

What is the best Reliant Energy electricity plan?

That depends on your needs. Reliant has fixed and variable rate plans, plans that give you free electricity at times, and more. It all depends on what you need from an electricity provider.

How do I sign up for Reliant Energy’s service?

You can sign up for a Reliant Energy plan with the free SaveOnEnergy marketplace. Enter your ZIP code above and filter for Reliant Energy options in your area. From there, you can compare rates and plans. Once you’ve found the best Reliant Energy plan near you, we will walk you through the signup process in minutes.

How can I pay my Reliant Energy bill?

Reliant Energy makes it easy for customers to pay their energy bill. If you are a customer and have an online account, you can log into your account and pay at any time. You can also pay by phone by calling 713-207-7243, pay by mail with your account number and ZIP code, or pay in person at a walk-up location near you.

Contact Reliant Energy

Reliant Energy rates in Houston

Plan Name Plan Length Rate
Reliant - Basic Power 12 12 months $0.112 / kWh
Reliant - Basic Power 36 36 months $0.112 / kWh
Reliant - Truly Free Weekends 12 12 months $0.142 / kWh
Reliant - Truly Free Nights 12 12 months $0.142 / kWh

Please note: All rates above are accurate as of 7/30/2021, 2:16:36 PM CDT for ZIP Code 77002. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

Reliant Energy rates in Dallas

Plan Name Plan Length Rate
Reliant - Basic Power 12 12 months $0.111 / kWh
Reliant - Basic Power 36 36 months $0.111 / kWh
Reliant - Truly Free Weekends 12 12 months $0.141 / kWh
Reliant - Truly Free Nights 12 12 months $0.141 / kWh

Please note: All rates above are accurate as of 7/30/2021, 2:16:36 PM CDT for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

Reliant Energy rates in Fort Worth

Plan Name Plan Length Rate
Reliant - Basic Power 12 12 months $0.111 / kWh
Reliant - Basic Power 36 36 months $0.111 / kWh
Reliant - Truly Free Weekends 12 12 months $0.141 / kWh
Reliant - Truly Free Nights 12 12 months $0.141 / kWh

Please note: All rates above are accurate as of 7/30/2021, 2:16:36 PM CDT for ZIP Code 76137. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

Updated: 7/30/2021

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