Reliant Energy Rates, Reviews and Plans

Reliant Energy Plans

Here are a few of Reliant Energy’s most popular options to give you an idea of the available electricity plans and rates. Reliant Energy charges a $150 early termination fee for 12-month plans. The early termination fee for plans longer than 12 months is $295. You won’t have to pay the early termination fee if you provide evidence that you moved. Enter your ZIP code above for a full list of Reliant Energy plans in your area.

Basic Power 12

This 12-month fixed rate plan is a good option for all customers, but it’s especially suited choice for those that consistently use at least 1,000 kWh each month. When usage reached 1,000 kWh, the $9,95 base usage charge is waived. 

Basic Power 36

The Basic Power 36 differs from the previous plan in that it’s a 36-month contract instead of 12-month. The $9.95 base charge is still waived after 1,000 kWh are used and the fixed-rate is relatively equal across all usage levels. Keep in mind, however, that the early termination fee is much higher ($295) since this is a 3-year plan.

Truly Free Nights 12

Truly Fee Nights 12 is a 12-month indexed product that includes a free usage period between 8:00 PM and 6:00 AM. An indexed product means the average price per kWh is determined by a formula, which is listed on the EFL. We recommend this plan to customers who spend the majority of the day away from home and can take advantage of the free usage period in the evenings. 

Truly Free Weekends 12

Rounding out the Truly Free offerings, this plan includes a free electricity usage period from 8:00 PM Friday to 12:00 AM Monday. The Truly Free Weekends 12 plan lasts for 12 months and is an indexed rate. This plan is recommended for customers who use the majority of their electricity on the weekends because they’ll be able to take advantage of the free usage period. The formula to determine price per kWh can be seen on the EFL.

Conservation Plan 24

This 24-month tiered rate plan is a good option for all customers, but it’s especially suited choice for those that consistently use at least 1,000 kWh each month. It is a lower energy charge for first tier which is 0-1000 kWh

Services offered by Reliant Energy

Reliant Energy for residential customers

Reliant Energy offers a variety of affordable electricity plans to fit your lifestyle. With Reliant’s Weekly Summary Email and regular usage updates, you’ll be able to save even more on electricity. Whether you’re looking for a fixed term or flexible month-to-month plans, Reliant Energy likely has a plan offering that can fit your energy needs. 

Reliant Energy for business customers

Reliant Energy supplies electricity plans, tools, and services for small, medium, and large businesses. This electric supplier’s commercial energy plans allow small businesses a chance to save 30 percent on electricity during evenings from 8 PM to 5 AM and all weekend long. If you have a large business, Reliant Energy can help you find a plan that meets your needs. To begin building a customized business energy plan, fill out this form.

Green energy options with Reliant Energy

Reliant Energy offers various renewable energy options to support the movement towards going green. Reliant Energy’s clean energy choices include energy plans powered by solar energy or wind. You can also choose any qualifying plan and apply the “make it solar” options for an additional $7 per month. Reliant Energy also offers a local solar plan that does not require rooftop panels or special equipment.

Other Reliant Energy initiatives

• Thermostat installation: Not sure how to install a programmable thermostat or don’t trust yourself to get it right? Reliant Energy will send a professional technician to replace existing thermostats and install new ones safely and efficiently.
• HVAC maintenance and repair: Whether or not you purchase electricity from this provider, Reliant Energy technicians can treat and repair AC and heating issues of all kinds. Electricity customers receive 10 percent off on services, and Reliant Energy waives the diagnostic fee for any repairs its technicians perform.
• Home security systems: Reliant Energy also offers 24/7 monitoring plans. From interior and exterior cameras to pet sensors and video doorbells, Reliant’s home security packages offer customizable solutions for every home and budget.
• Backup power options: Reliant Energy has a variety of backup power options alongside power protection, including a surge protector and home generator assessments. 

Reliant Energy services areas

• AEP Texas North: This service area covers northern Texas, including cities such as Abilene and San Angelo.
• AEP Texas Central: This service area includes Corpus Christi, Laredo, and McAllen.
• CenterPoint Energy: This service area includes the Houston metropolitan area, covering approximately two million residences and businesses.
• Texas-New Mexico Power: This service area covers cities such as Houston, Midland, and Dallas–Fort-Worth.
• Oncor Electric Delivery: This service area operates all across Texas, including areas such as Dallas, Plano, and many other communities.

SaveOnEnergy’s tips for easy electricity service setup

• Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information including:
  • Price per kilowatt-hour based on usage
  • % renewable energy sourcing
  • Early termination fees
• Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
• Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

How to move or transfer service with Reliant Energy

Reliant Energy makes it easy for you if you have to move to another Texas location or transfer your service. Early termination fees are cancelled if you are moving to a new address. In order to transfer your service, you can contact Reliant Energy by calling their customer service line at 1-866-669-4900. You can also log in to your account to request a transfer.

Reliant Energy electric rates in my area

Electric companies offer different rates depending on the area that you are in due to different utility transmission charges. When searching for electric rates, it’s important to search for the best energy plans in your area. This ensures you find the most accurate electric rates near you.

For a list of the best rates for your area code, enter your ZIP code and filter by rate, plan, or term to find the best plan for you.

Reliant Energy FAQs

What are Reliant Energy’s business hours and the best numbers to call?

Reliant Energy’s customer service operates online chat 24/7. To contact customer service by phone, call 866-222-7100. You also may email the company. Remember, if you have a power outage at your home or business, you should call the utility that serves your area.

What is the best Reliant Energy electricity plan?

That depends on your needs. Reliant has fixed and variable rate plans, plans that give you free electricity at times, and more. It all depends on what you need from an electricity provider.

How do I sign up for Reliant Energy’s service?

You can sign up for a Reliant Energy plan with the free SaveOnEnergy marketplace. Enter your ZIP code above and filter for Reliant Energy options in your area. From there, you can compare rates and plans. Once you’ve found the best Reliant Energy plan near you, we will walk you through the signup process in minutes.

How can I pay my Reliant Energy bill?

Reliant Energy makes it easy for customers to pay their energy bill. If you are a customer and have an online account, you can log into your account and pay at any time. You can also pay by phone by calling 713-207-7243, pay by mail with your account number and ZIP code, or pay in person at a walk-up location near you.

Contact Reliant Energy

• Headquarters: Houston, Texas
• Bill pay: Log in to your Reliant account here, use quick pay, or call 713-207-7243.
• Customer service: Call 1-866-222-7100 or use online chat.
• Outages: Contact your utility company

Updated: 10/22/2021