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Reliant Energy reviews
| Overall SaveOnEnergy score | 3.3/5 |
| Customer service | 2.5/5 |
| Online accessibility | 5/5 |
| Business history | 2.5/5 |
We’ve broken down our scoring model into three main categories:
- Customer service (Power to Choose complaint score; Satisfaction guarantee)
- Online accessibility (Online bill pay; Online chat; Access to usage alerts & trends)
- Business history (Number of years in business; Accreditation by the BBB)
Reliant Energy achieved perfect scores in online accessibility, satisfaction guarantee, and business history. The company also received good marks on the P2C complaint score. To see our full list of provider reviews, click here.
(Ratings updated 12/12/2022)
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Reliant Energy FAQs
Reliant Energy offers a variety of services, including fixed-rate and variable-rate residential plans, green energy options, and commercial energy rates for small, medium, and large businesses.
Yes, Reliant Energy requires a deposit when you sign up for your energy plan, unless you meet certain criteria. You may have your deposit waived for several reasons, including a high credit score. If you’d prefer not to pay a deposit, check out Reliant’s Prepaid Power plan or visit our guides on prepaid and no-deposit energy options.
Reliant Energy’s fixed-rate plans include an early termination fee if you cancel your services before the end of your contract period. These fees range from $150 to $295, and you can find them on your EFL.
Reliant Energy offers many different electricity plans. The best one for you depends on your energy usage habits. The company offers plans with free evenings or weekends — which are well-suited to those who use most of their energy during those times. Check out Reliant’s 100% solar plans if renewable energy is your top priority.