Reliant Energy Rates, Plans, and Reviews | SaveOnEnergy®

Reliant Energy Rates and Plans

Retail energy provider in Texas

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About Reliant Energy

Reliant Energy, an NRG company, provides affordable electricity to more than one million homes and businesses in Texas. Reliant Energy is a trusted provider in the state’s deregulated energy market, offering 24/7 customer support, bill credits for customer referrals, green energy options, and more.

Ready to shop Reliant Energy’s competitive electricity rates? Enter your ZIP code at the top of this page to get started.

Reliant Electricity rates

Plan Name Plan Length Rate
Reliant - Secure Advantage 18 18 months $0.108 / kWh
Reliant - Clear Flex 1 month $0.118 / kWh
Reliant - Secure Advantage 12 12 months $0.118 / kWh
Reliant - Truly Free Weekends 12 12 months $0.141 / kWh
Reliant - Truly Free 7 Days 12 12 months $0.141 / kWh
Reliant - Truly Free Nights 12 12 months $0.146 / kWh

Please note: All rates above are accurate as of 11/26/2020, 5:53:38 PM CST for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

Reliant Energy plans

Not all plans are available in every part of Texas so what you see in the SaveOnEnergy marketplace may vary, but here are some of Reliant Energy’s most popular plans to give you an idea. Enter your ZIP code above for a full list.

Clear Flex

This is a variable rate plan that allows customers to benefit from no contract and no cancellation fees. Best for higher usage customers, there is no base charge if you use 800 kilowatt hours (kWh) or more.

Truly Free 7 Days 12

For customers whose usage varies, this fixed rate plan offers seven free days of electricity every month for a whole year. Reliant will automatically choose your seven highest usage days as your free periods. This plan comes with a Google Nest Hub.

Truly Free Nights 12

A nighttime version of Reliant’s popular Truly Free, this plan offers customers a fixed rate plus free electricity every night from 8 p.m. to 6 a.m.

Truly Free Weekends 12

Rounding out the Truly Free offerings, this plan gives customers a Google Nest Hub along with free electricity from 8 p.m. Friday to 12 a.m. Monday. Also available in longer term lengths.

Secure Advantage 12

Built for medium to high usage customers, this year-long fixed rate has no usage charge if you consume 800 kWh or more during your billing period.

Reliant Energy reviews

SaveOnEnergy score: 4.0 out of 5

  • Customer service: 2.0
  • Online accessibility: 5.0
  • Business history: 5.0

We’ve broken down our scoring model into three main categories: customer service, online accessibility and business history. These categories contain the following items:

Customer service

  • Power to Choose complaint score
  • Satisfaction guarantee

Online accessibility

  • Online bill pay
  • Online chat
  • Access to usage alerts & trends

Business history

  • Number of years in business
  • Accreditation by the Better Business Bureau

Reliant Energy achieved perfect scores in online accessibility and business history. While the company received good marks on the P2C complaint score, its overall score was negatively impacted by the lack of a satisfaction guarantee. To see our full list of provider reviews, click here.

(updated 10/28/2020)

Reliant Energy main energy services

Reliant Energy for residential customers

Reliant offers customers variable and fixed rate energy options for maximum flexibility. Choose from short or long term lengths, free periods and more. Customers can add green energy to any Reliant plan or opt for a 100 renewable plan.

Reliant Energy for business customers

Businesses of all sizes can sign up for and customize a commercial energy plan with Reliant. With energy efficiency solutions and affordable rates, growing companies can power their business with confidence.

Green energy options with Reliant Energy

Reliant offers customers a number of green energy options to fit all kinds of needs and homes. Choose an energy plan designed for electric vehicle charging or opt into the EcoShare carbon offset program with any electricity plan to put money towards green investments every month. As for 100 percent renewable energy plans, Reliant offers wind and solar options on any plan through renewable energy certificates.

Other Reliant Energy initiatives

Google Nest partnership

Reliant’s relationship with Google Nest means that Reliant customers can qualify for free Google Nest products, including hubs, homes, minis, thermostats, and cameras. Check your energy usage and account with a voice command or power your home more efficiently as your Nest thermostat learns your schedule. Keep your products even after your Reliant energy contract ends.

Thermostat installation

Not sure how to install a programmable thermostat or don’t trust yourself to get it right? Reliant Energy can help with that. Professional technicians can replace existing thermostats and install new ones safely and efficiently.

HVAC maintenance and repair

Whether or not you purchase electricity from Reliant, their technicians can diagnose and repair AC and heating issues of all kinds. Electricity customers receive 10 percent off on services, and Reliant waives the diagnostic fee for any repairs its technicians perform.

Home security systems

Reliant is much more than just an energy company with 24/7 monitoring plans. From interior and exterior cameras to pet sensors and video doorbells, Reliant’s home security packages offer customizable solutions for every home and budget.

Backup power options

Reliant Energy offers a variety of backup power options alongside power protection, including a surge protect and home generator assessments. As an NRG company, they also offer free smartphone charger rentals at NRG Go stations throughout Houston.

Reliant Energy service areas

  • AEP Texas North
    • This service area covers northern Texas, including cities such as Abilene and San Angelo.
  • AEP Texas Central
  • CenterPoint Energy
    • This service area includes the Houston metropolitan area, covering approximately two million residences and businesses.
  • Texas-New Mexico Power
  • Oncor Electric Delivery
    • This service area operates all across Texas, including areas such as Dallas, Plano, and many other communities.

Texas energy plan FAQ

What are the different types of energy plans?

The most common energy plans are fixed and variable rates, both of which you will see in the SaveOnEnergy marketplace.

  • Fixed rate plans mean that the rates you pay for energy are set in your contract and won’t change for your entire term.
  • Variable rate plans mean that the rate you pay is tied to the electricity market. When demand is high, your rate will go up.

What happens to my Reliant Energy electricity plan when I move?

When you move, you can bring your old plan with you or you can switch with no early termination fees. Because your new home will likely have different needs, we recommend switching, which you can sign up for up to 90 days before you move.

How do I switch energy providers?

If you’re not happy with your service or just want a change, switching is easy. If you’re on a variable rate plan, you can switch at any time with no early termination fees. If you have a fixed rate plan, you can switch up to 14 days before your contract ends with no fees. Just enter your ZIP code above and we’ll show you a bunch of new plans to choose from. Once you sign up, your new provider will take care of the switch.

What about deposits and credit checks?

Most electricity providers require us to run a credit check before they can offer you service. They do this so they can assess whether they will ask you to pay a deposit. If you don’t want to pay a deposit, there are a few options.

  1. Complete the normal credit check process. We’ll let you know which providers require deposits and which don’t. You can choose a no deposit option from there.
  2. Sign up for a prepaid plan. Prepaid plans do not require deposits since you pay for the energy you need before you use it. Keep in mind the rates may be slightly higher.

As for credit checks, it is still possible to get an energy plan without a check, though the options are more limited. Most likely, you will need to choose a prepaid plan. Learn more about deposits and all of these options on our deposit page.

A few things to remember

  • Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information including:
    • Price per kilowatt-hour based on usage
    • % renewable energy sourcing
    • Early termination fees
  • Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
  • Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

Contact Reliant Energy

Sign up for a Reliant Energy rate with SaveOnEnergy.com

As Texas’ largest online energy marketplace, SaveOnEnergy.com will help you find a great energy plan that fits your budget and unique needs.

  • Step 1: Enter your ZIP code above to view today’s low energy rates from Reliant Energy.
  • Step 2: Select a plan and sign up over the phone or online in just minutes.
  • Step 3: Enjoy reliable energy at an affordable price!

Updated 11-6-2020

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