Frontier Utilities Rates, Plans, and Reviews | SaveOnEnergy®

Frontier Utilities Rates, Plans and Reviews

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About Frontier Utilities

Frontier Utilities is a retail electricity provider that serves residential and commercial customers in Texas, New Jersey, Pennsylvania, and Ohio. Based in Texas, the company provides electricity and natural gas service to its customers in these markets. Frontier Utilities distinguishes itself by supplying high-quality electricity at affordable rates and offering personalized service. Customers of the energy supplier also have a range of energy plans to choose from depending on their needs.

Established in 2008, Frontier Utilities is owned by Quintana Infrastructure and Development and Jay D. Hellums. Enter your ZIP code above to see the available plans and compare Frontier Utilities electric rates in your city.

Frontier Utilities Electricity Rates

Plan Name Plan Length Rate
Frontier Utilities - Best Value 12 12 months $0.051 / kWh
Frontier Utilities - Beat the Heat 12 12 months $0.079 / kWh
Frontier Utilities - Light Saver 24+ 24 months $0.113 / kWh
Frontier Utilities - Light Saver 12+ 12 months $0.114 / kWh
Frontier Utilities - Stay Cozy 12 12 months $0.119 / kWh
Frontier Utilities - Frontier Max 12 12 months $0.132 / kWh
Frontier Utilities - Simple Power 12 12 months $0.136 / kWh

Please note: All rates above are accurate as of 11/26/2020, 1:51:58 PM CST for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

Frontier Utilities energy plans

In a deregulated energy market, consumers have the power to choose their energy provider. It is important to make sure that you select the best energy plan based on your needs. Here are some of the Frontier Utilities plans to consider.

Frontier Utilities – Best Value 12

Best Value 12 is a 12-month fixed-rate electricity plan that delivers value through an affordable rate when you use between 1,000 and 1,500 kWh per month.

Frontier Utilities – Light Saver 24+

The Light Saver 24+ plan allows customers to lock in price stability for up to 24 months. This plan guarantees that your energy supply rate will stay constant for two or more years no matter the market fluctuations.

Frontier Utilities – Stay Cozy 12

Under this plan, you will enjoy the electricity service at a fixed supply rate for 12 months. Compared with Best Value 12, Stay Cozy 12 allows you to receive a bill credit of $40 when you use between 2,000 and 2,500 kWh per month.

Frontier Utilities – Frontier Max 12

The Frontier Max 12 features a 12-month contract and electricity supply rate for 12 months. This plan is perfect for high usage homes because it gives you a high bill credit of $100 when you consume between 2,000 and 2,500 kWh per month.

Frontier Utilities – Simple Power 12

This plan charges a static base fee per month for free usage of up to 500 kWh. When you exceed the 500kWh, the standard energy rates will start applying on top of the monthly fee. The Simple Power 12 works best for low usage customers.

Frontier Utilities reviews

Overall score: 2.9 out of 5

  • Customer service: 0.5
  • Online accessibility: 3.3
  • Business history: 5.0

We’ve broken down our scoring model into three main categories: customer service, online accessibility and business history. These categories contain the following items:

  • Customer service
    • Power to Choose complaint score
    • Satisfaction guarantee
  • Online accessibility
    • Online bill pay
    • Online chat
    • Access to usage alerts & trends
  • Business history
    • Number of years in business
    • Accreditation by the Better Business Bureau

The lack of online chat was a factor in Frontier Utilities’ lower score here, but what really brought the company down was its lack of satisfaction guarantee combined with a low P2C complaint score. For more information on SaveOnEnergy.com reviews, see the full list here.

(ratings updated 10/28/2020)

Frontier Utilities main energy services

Frontier Utilities for residential customers

Residential customers of Frontier Utilities have a range of choices, each designed to ensure a flexible lifestyle. The options include fixed-rate plans, variable-rate plans, and prepaid plans. These energy plans range in length from three to 24 months.

Frontier Utilities for business customers

Frontier Utilities is an independent energy provider offering competitive commercial electricity rates. The company tailors electricity plans depending on the size of your business, industry, and hours of operation. Frontier makes it possible for businesses to monitor usage and offers energy efficiency advice.

Green energy options with Frontier Utilities

Most of Frontier’s energy plans have a renewable energy component. The company also gives customers the option of signing up for a plan that offers up to 100% renewable energy.

Other Frontier Utilities initiatives

Frontier Utilities strives to help consumers adopt energy-saving practices by using smart technology. Customers enrolled for the LITE-Up Texas Program are eligible to receive a smart thermostat and free installation. The thermostat displays current power consumption, energy cost per hour, and outdoor temperature.

Community investment

Frontier Utilities is committed to supporting local charities and giving back to the community. The company achieves this through charitable giving and volunteerism. Frontier works with Kicks 4 Kids under the Kicks for Kids program, which allows businesses to deliver a morale-building experience to underprivileged children. The company also supports Workshop Houston to provide educational, technical, and creative resources to youth.

Another initiative in collaboration with Susan G. Komen for the Cure focuses on raising money for breast cancer research. Frontier also sponsors the Nantz Family Foundation for Alzheimer’s awareness and the Sam Houston Race Park, a popular destination for horse racing and entertainment.

Frontier Utility service areas

Consumers in a deregulated energy market can choose their preferred energy supplier but not their utility company. Below are some of the electric utilities in the Texas electricity markets.

  • AEP Texas Central: With over 800,000 customers, the company serves major cities such as Corpus Christi, Victoria, Laredo, McAllen, and Harlingen.
  • AEP Texas North: A sister company to AEP Texas Central, the company, has about 200,000 customers in various towns across centers. Some of the major cities AEP Texas North serves are San Angelo, Abilene, and Alpine.
  • CenterPoint Energy: CenterPoint Energy is headquartered in Houston. The utility company distributes electricity and natural gas to cities like Houston, Cypress, Kingwood, and Tomball.
  • Oncor: This utility company distributes electricity to more than 400 cities and 10 million customers across Texas. Some of the major cities that Oncor serves are the Dallas Fort Worth metro area, Tyler, Wichita Falls, and Odessa.
  • Texas-New Mexico Power: Texas-New Mexico Power is an electricity transmission and distribution company. Major cities in the area served include Lewisville and Texas City.

Texas energy plan FAQs

What is a fixed-rate plan?

A fixed-rate plan means that you lock in a rate for your electricity supply for a specified period. You will keep on paying the same supply rate on your contract even when power market prices go up or down.

What is a variable-rate plan?

Your electric rate will change depending on fluctuations in the market. One of the risks of this plan is that your rates could go up when market prices increase.

Who do I call if there is an outage?

Contact the utility company serving your area. The utility company will provide you with updates on service restoration.

What happens if I move?

It is possible to keep your energy plan when you move. But you’ll need to confirm the plan is available at the new address. Also, your name must be on the energy bill in the new home. Notify your supplier at least 48 hours to the move-in date.

Why does SaveOnEnergy run a credit check?

SaveOnEnergy runs a soft credit check to determine whether you qualify for specific energy plans or must pay a deposit to begin service.

A few things to remember

  • Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information including:
    • Price per kilowatt-hour based on usage
    • % renewable energy sourcing
    • Early termination fees
  • Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
  • Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

Contact Frontier Utilities

To find out more about your energy bills or let the provider know that you are moving, contact Frontier Utilities.

  • Headquarters: Houston, Texas.
  • Bill Pay: Log into your Frontier Utilities account here or call 1-866-926-8192.
  • Customer service: Call 1-866-926-8192.
  • Outages: Contact your utility company.

Sign up for a Frontier Utilities rate with SaveOnEnergy.com

As Texas’ largest online energy marketplace, SaveOnEnergy.com will help you find a great energy plan that fits your budget and unique needs.

  • Step 1: Enter your ZIP code above to view today’s low energy rates from Frontier Utilities.
  • Step 2: Select a plan and sign up over the phone or online in just minutes.
  • Step 3: Enjoy reliable energy at an affordable price!

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