Energy plan FAQs
What is a fixed-rate plan?
A fixed-rate plan allows you to lock in your electricity rate for your entire contract. You don’t have to worry about your rate fluctuating with the energy market. This type of plan is ideal for consumers who want the stability of a fixed monthly rate.
What is a variable-rate plan?
If a stable rate isn’t important to you, you might prefer a variable-rate plan. Rather than paying a fixed monthly rate, your energy price fluctuates with the market. Some months it might increase, while other months it may decrease.Variable-rate plans can be risky during times when energy demand rises suddenly.
Who do I call if there’s an outage?
Your utility company will still deliver your electricity, maintain the infrastructure, and respond to any power outages or downed power lines. If you experience an outage, contact your local utility.
What happens if I move?
If you move to another address in the Inspire Energy service area, you can simply transfer the plan to your new home. If your new home lies outside the company’s service area, you can use the SaveOnEnergy marketplace to shop around for a new plan and switch to a provider located in your area quickly and easily.
Why does SaveOnEnergy run a credit check?
Credit checks are required for most energy plans to determine whether a deposit is needed before the provider will begin service. If you have a good credit score, you may be exempt from paying a deposit. There are also no-deposit plans, which allow customers to bypass paying a deposit. The SaveOnEnergy credit check is a soft inquiry, so you don’t have to worry about it hurting your credit.
