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Octopus Energy FAQs
Yes, Octopus Energy has an app you can find in the Google Play and App stores. Pay your bill, monitor your usage, and access additional tools in the app.
Octopus Energy charges an early cancellation fee for plans with a contract, ranging from $150 to $250, depending on your chosen contract length.
If you move to another location within Octopus Energy’s service area, you can call the provider to transfer your current plan. Call a few weeks in advance to ensure a smooth transition.
You can get same-day service if you have a smart meter and enroll by 5 p.m. CST Monday through Friday. Service on Saturday is available, but you must enroll by 4 p.m. CST.