Texas energy plan FAQs
What is a fixed-rate plan?
A fixed-rate energy plan allows you to lock in your electricity-supply rate when you sign up. This part of your rate won’t change for the entirety of your contract, no matter what happens with the market. This type of plan is best for those who want the stability of paying the same rate each month.
What is a variable-rate plan?
A variable-rate energy plan fluctuates with the market. Unlike with the fixed-rate plan, you won’t pay the same rate each month. When the electricity market goes up your rate goes up. When the market goes down, so does your rate.
Who do I call if there’s an outage?
Even if you choose your own energy supplier, it’s still your local utility that delivers your electricity and maintains the infrastructure. If you experience a power outage or notice a downed power line, you should contact your local utility.
What happens if I move?
If you move, you can easily transition your existing energy plan from one address to the next. You can also switch to a new provider if you’re changing service areas or simply want to switch. Either way, you don’t have to worry about an early termination fee.
Why does SaveOnEnergy run a credit check?
As with many other services, you’ll go through a credit check when you sign up for a new electricity plan. If you have good credit, the credit check may allow you to get a no-deposit plan. You can usually avoid a credit check by signing up for a prepaid electricity plan.
