TriEagle Energy Rates, Plans, Reviews

About TriEagle Energy

The Texas energy market has been deregulated since 2002, giving customers the power to choose your retail power supplier and rate plan. This can save you money, but it’s important to examine the various options to make the best decisions for your family.

A subsidiary of Vistra, Irving-based TriEagle Energy has been a top choice in Texas for more than a decade. TriEagle Energy reviews are generally strong (see lower on this page). From green energy plans to smart plans, there is a variety of TriEagle Energy plans to meet different customers’ needs.

Enter your ZIP code above to find TriEagle Energy plans in your neighborhood.

TriEagle Energy plans

Golden Eagle

This is a 36-month fixed-rate plan. Your electricity supply rates, without hidden fees or minimum charges, are locked in for the duration of the plan. If you end your contract early, you will owe an early termination fee of $20 per month remaining, unless you are moving out of your home.

Silver Eagle

Similar to the Golden Eagle, this is also a fixed-rate plan. But in exchange for a slightly higher rate, the term is only 12 months. You will need to pay $20 per remaining month if you end your contract ahead of schedule, except if you are moving out.

Green Eagle 36

Like Golden Eagle above, this is also a fixed-rate plan with a 36-month contract. However, this green energy plan offsets your carbon footprint with a rate that is only slightly higher than the Golden Eagle rate. Note that you will be responsible for the early termination fee of $20 per remaining month if you end the contract early for reasons other than a move.

Green Eagle 12

This is the same environmentally friendly fixed-rate plan as above, but the contract term is just 12 months. You will need to pay the $20 per remaining month early termination fee if you do not fulfill the contract – an exception is if you demonstrate you’re moving.

TriEagle Energy reviews

Overall score: 3.7 out of 5

• Customer service: 1.0
• Online accessibility: 5.0
• Business history: 5.0

We’ve broken down our scoring model into three main categories: customer service, online accessibility, and business history. These categories contain the following items:

Customer service

• Power to Choose complaint score
• Satisfaction guarantee

Online accessibility

• Online bill pay
• Online chat
• Access to usage alerts & trends

Business history

• Number of years in business
• Accreditation by the Better Business Bureau

TriEagle Energy’s overall score suffered from a low complaint score and the lack of a satisfaction guarantee. However, the company scored well in business history, having operated in Texas for 16 years. TriEagle Energy also holds an A+ BBB rating and offers a full slate of online features, including chat. For more information on SaveOnEnergy.com reviews, see the full list here.

(Ratings updated 1/27/2021)

TriEagle Energy main energy services

TriEagle Energy for residential customers

For residential customers, TriEagle Energy focuses on providing low, transparent energy rates, along with plans designed to meet a variety of different needs. The company has tools to help you track and lower your energy usage.

TriEagle Energy for business customers

TriEagle Energy offers customizable energy plans for businesses. The company also offers tools to help you monitor usage and improve your energy efficiency throughout your organization.

Green energy options with TriEagle Energy

TriEagle’s green energy plans provide power solely from renewable sources. Although the rates are slightly higher than traditional plans, choosing green energy is an excellent way to lower your carbon footprint.

Community investment

TriEagle Energy strives to be a good corporate citizen. The company regularly launches various community initiatives, such as donating WeatherBug weather stations to various schools across Texas and other states.

TriEagle Energy service areas

Texas cities served by TriEagle Energy include, but are not limited to the following:

• Abilene
• Arlington
• Corpus Christi
• Dallas
• Houston
• Laredo
• Pasadena
• Sugar Land

Texas energy plan FAQs

Why does SaveOnEnergy.com run a credit check?

At SaveOnEnergy.com, we take pride in bringing you great rates and low deposits. Unless you select a prepaid, no deposit plan, your deposit is largely based on your credit score.

What is a fixed-rate energy plan?

A fixed-rate energy plan locks in your electricity-supply rates for a specified period. It protects you from volatility in the market, but you will need to pay an early termination fee if you want to end your contract ahead of schedule. Again, it doesn’t apply if you can demonstrate you’re moving.

What is a variable-rate energy plan?

A variable-rate energy plan ties your rates to wholesale energy prices. This means that your rates change, depending on what happens in the market. One advantage: You won’t need to sign a long-term contract.

Who do I call if there’s an outage?

TriEagle Energy is a retail energy provider, while your local utility company delivers service and maintains the lines and infrastructure. You will need to call the utility company to report an outage.

Contact TriEagle Energy

Headquarters: 6555 Sierra Drive, Irving, Texas 75039

Bill pay: Log into your TriEagle Energy account here or call (866) 569-3776

Customer service: Call 877-933-2453

Outages: Contact your utility company