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About Ambit Energy

Ambit Energy is a Dallas-based electricity provider that serves business and residential energy customers around Texas. It started in 2006 when Jere Thompson, Jr. and Chris Chambless saw an opportunity to stake their claim in the deregulated Texas energy market.

The company is a bit different from other electricity suppliers in Texas because it employs a network of “energy consultants” who sell Ambit Energy plans to earn a commission. According to Ambit Energy, more than 600,000 consultants have joined the company for this purpose.

Explore Ambit Energy rates in your city by entering your ZIP code above.

Ambit Energy energy plans

Secure Savings 36

As one of the fixed-rate Ambit Energy plans, customers who select the Secure Savings 36 plan will enter into a three-year contract. If you’re willing to commit to this term length, you could benefit from lower rates with this plan.

Lone Star Classic 12 

This is another popular fixed-rate plan from Ambit Energy. It includes a 12-month contract, so you can have a good sense of how much your bill will be each month.

Lone Star Flex 

This plan is a variable-rate plan, meaning that your electricity rate can vary during service. Since it’s a month-to-month agreement, there’s no need to lock into a contract, but you could be vulnerable to fluctuating rates.

Free & Clear Nights 12 

If you have a smart meter, you could be eligible for this renewable energy plan from Ambit Energy. You’ll need to sign up for a 12-month contract, but you’ll get free electricity during nighttime periods.

Ambit Energy reviews

Ambit Energy has an A+ rating from the Better Business Bureau. But it does not fare as well on the scorecard compiled by the Public Utilities Commission of Texas. It has a “3” score on the report through Sept. 30, 2020. Five is the top score.

Ambit Energy main energy services

Ambit Energy for residential customers

If you’re a residential electricity customer in Ambit Energy’s service area, you can choose from several fixed-rate, variable-rate, and renewable energy plans. The company also provides online tools to manage your account and a locally based customer support team.

Ambit Energy for business customers

Ambit Energy offers commercial energy plans for business owners looking to switch their service. The company employs a team of commercial energy experts who can answer your questions about the transfer of service process, which you can complete online or through an energy consultant. 

Green energy options with Ambit Energy

Ambit Energy offers green energy plan options certified by Green-e Energy, an independent third party that ensures that green energy plans are upheld to strict standards. For instance, the Free & Clear Nights 12 plan uses 100% wind energy.

Other Ambit Energy initiatives

In Texas, Ambit Energy also offers monthly plans to protect your home in case of a lightning strike or an issue with your heating/cooling system. You can add these services onto your plan for a few dollars a month.

Community investment

Through its Ambit Cares organization, Ambit Energy asks its community of customers to help end hunger. It partners with Feeding America to accept donations of money, food, and time.

Ambit Energy service areas

Ambit Energy serves communities across Texas, including the service areas in Texas utilities such as Oncor, CenterPoint, Texas-New Mexico Power, and AEP Texas. Cities served by Ambit Energy include:

Texas energy plan FAQs

Who do I call if there’s an outage? 

Your utility company is responsible for the maintenance of power lines in your area. To report an outage, contact that company. 

What is a fixed-rate plan?

If you sign up for a fixed-rate electricity plan, you’ll be locking in a certain rate for the entirety of your contract length. Typically, these contracts are 12, 24, or 36 months.

What is a variable-rate plan? 

In contrast, a variable-rate plan doesn’t require you to sign up for a long-term agreement with an electricity supplier. The trade-off is that your rate can go up or down, depending on the current market rate of electricity. 

Why does ChooseEnergy run a credit check?

When you sign up for a new electricity plan in Texas, the supplier requires a credit check before beginning service. Instead of having to do that with each potential provider, Choose Energy manages that process for you with one soft check that won’t damage your credit.

A few things to remember

  • Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information including:
    • Price per kilowatt-hour based on usage
    • % renewable energy sourcing
    • Early termination fees
  • Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
  • Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

Contact Ambit Energy

  • Headquarters: P.O. Box 660462, Dallas, TX 75266-0462
  • Bill pay: Log into your Ambit Energy account here or call (877) 282-6248
  • Customer service: Call (877) 282-6248
  • Outages: Contact your utility company

Sign up for a Ambit Energy rate with SaveOnEnergy.com

As Texas’ largest online energy marketplace, SaveOnEnergy.com will help you find a great energy plan that fits your budget and unique needs. Not sure which plan is right for you? Call the number above to speak to one of our energy experts.

  • Step 1: Enter your ZIP code above to view today’s low energy rates from Ambit Energy.
  • Step 2: Select a plan and sign up over the phone or online in just minutes.
  • Step 3: Enjoy reliable energy at an affordable price!

Updated 11/20/2020

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