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Pulse Power Rates, Plans, Reviews

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Pulse Power

About Pulse Power

Since 2002, Texas residents have enjoyed a deregulated energy market. This gives you the power to choose from a variety of retail power suppliers and rate plans. You can save money by choosing the supplier and plan that are best for your home, but you will need to take a careful look at your options.

Founded in 2018, Pulse Power is based in The Woodlands. The company specializes in fixed-rate energy plans, providing you with peace of mind that your monthly electricity-supply rates will remain steady. Your Pulse Power electric rates are protected against the volatility of the energy market.

Pulse Power reviews are mixed, largely due to the fact that the company is relatively new (see below for ratings). Pulse Power plans offer some innovative options, such as Free Nights or Free Weekends, which may add real value if you are able to take advantage of the free hours. It also provides customers with a satisfaction guarantee, allowing them to switch plans within 90 days of their service start date with no additional fee.

Enter your ZIP code above to find Pulse Power plans in your neighborhood.

Pulse Power plans

Texas Saver 12

This is a traditional fixed-rate plan with a 12-month term. Your rates will not change through the life of the plan. However, if you end your contract early for reasons other than moving out, you will owe an early termination fee of $125.

Free Energy Weekends 12

If you use power primarily on the weekends, this 12-month fixed-rate plan could lower your bill depending on other usage. Make sure it matches your typical energy patterns, though, as the rates for weekday hours are not as low as on a traditional plan. The early termination fee is $125 if you don’t fulfill your contract and are not moving out.

Free Energy Nights 12

Like the Free Energy Weekends plan, this can be a great choice for those whose power usage is mostly during the designated hours. If your usage hours don’t align, though, you will pay more for daytime usage. If you end the contract early and are not moving out, you will owe $125 in early termination fees.

Texas Green 12

Although it costs more than a traditional plan, this 12-month fixed-rate plan is an excellent option for those who want to reduce their carbon footprint. The early termination fee is $125 for those who end their contract early not due to a move.

Pulse Power reviews

Overall score: 2.6 out of 5

  • Customer service: 3.0
  • Online accessibility: 3.3
  • Business history: 1.5

We broke down our scoring model into three main categories: customer service, online accessibility, and business history. These categories contain the following items:

Customer service

  • Power to Choose complaint score
  • Satisfaction guarantee offered

Online accessibility

  • Online bill pay
  • Online chat
  • Access to usage alerts & trends

Business history

  • Years in business
  • Better Business Bureau accreditation

Pulse Power is a young retail electric provider, operating in Texas only since 2019. That gave it a low score in the business history category. Other factors driving its score are lack of an online chat feature and a low Power to Choose complaint score. For more information on SaveOnEnergy.com reviews, see the full list here.

(ratings updated 1/27/2021)

Pulse Power main energy services

Pulse Power for residential customers

Pulse Power is committed to providing residential customers with simple, transparent, stress-free energy plans. Though all plans offer fixed rates, options such as free nights or green energy let you customize your service to fit your needs.

Pulse Power for business customers

Pulse Power offers highly customizable solutions for businesses of all sizes. The company offers a variety of rate plans and tools to help streamline your operational costs and boost your energy efficiency.

Green energy options with Pulse Power

Pulse Power offers green energy plans that utilize 100% renewable sources. This is an excellent way to lower your carbon footprint.

Other Pulse Power initiatives

From smart meters and energy usage tools to air filters, Pulse Power offers a variety of solutions for customers hoping to lower their power bills.

Community investment

Pulse Power is committed to helping improve the quality of life for its customers and their communities. The company works with a variety of tech corporations to add value and provide innovative solutions to individual and community needs.

Pulse Power service areas

Pulse Power serves a wide range of cities across Texas, including but not limited to:

Texas energy plan FAQs

What is a variable-rate energy plan?

Variable-rate energy plans mean gambling on the market because your rates are tied to wholesale energy prices. When those rise, your rates do as well. However, variable-rate plans typically don’t require a long-term contract.

What is a fixed-rate energy plan?

A fixed-rate energy plan protects you from the volatile energy market, as your electricity-supply rates are locked in for the duration of your plan. If you need to end your contract early, you will be responsible for an early termination fee.

Why does SaveOnEnergy.com run a credit check?

At SaveOnEnergy.com, we strive to offer great rates and low  deposits. Except for prepaid no deposit plans, deposits depend on credit scores.

What happens if I move?

If Pulse Power is available in your new neighborhood, you may be able to simply transfer over your service. Otherwise, contact Pulse Power to provide proof of your move to end your contract with no penalty.

A few things to remember

  • Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information including:
    • Price per kilowatt-hour based on usage
    • % renewable energy sourcing
    • Early termination fees
  • Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
  • Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

Contact Pulse Power

  • Headquarters: 10200 Grogans Mill, Suite 150, The Woodlands, TX 77380
  • Bill pay: Log into your Pulse Power account here or call 833-785-7797
  • Customer service: Call 833-785-7797
  • Outages: Contact your utility company

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