Texas energy plan FAQs
Who should I call if there’s an outage?
No matter who supplies the electricity that powers your home, your utility company still delivers the electricity and maintains the electric infrastructure. If you experience a power outage, you should contact your utility company.
What is a fixed-rate plan?
Fixed-rate plans let customers lock in their price per kilowatt-hour, meaning your rate doesn’t fluctuate with the energy market. Rhythm offers fixed-rate energy plans with contracts ranging from 12-36 months.
What happens if I move?
If you move to another location in your current supplier’s service area, you can take your energy plan with you. Contact your energy supplier, and they’ll handle the setup on their end. If you move to a location outside your current supplier’s service area, you’ll have to switch providers.
You can use the SaveOnEnergy marketplace to shop for your new electricity plan. Simply enter your ZIP code to get started.
Why does SaveOnEnergy run a credit check?
Most energy plans require an upfront deposit, but customers with good credit may avoid a deposit. If you’d prefer not to have a credit check, you can opt for a no-deposit energy plan, which often requires you to prepay for your electricity.