TXU Energy | Rates, Reviews & Plans | SaveonEnergy®

TXU Energy Rates, Reviews & Plans

Retail energy provider in Texas

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About TXU Energy

TXU Energy is the largest retail electric provider (REP) in Texas. It is based in Irving and serves more than two million people across the state. The company is part of Vistra Energy, which owns several other energy brands, including Ambit Energy and Dynegy Energy Services.

TXU Energy offers a range of electricity plans for residents and business owners in deregulated parts of the Lone Star State. Its plan options include fixed-rate, variable-rate, and green energy plans. Below, you’ll find an overview of these plans, TXU Energy reviews, and sign-up options.

Start exploring TXU Energy electric rates in your area by entering your ZIP code above.

TXU Energy at-a-glance

  • Serves residential and commercial energy customers across Texas
  • Offers multiple plan types, including plans powered by green energy
  • Some plans come with extras like bill credits, cash back, and free nighttime usage

TXU Energy electricity rates

Plan Name Plan Length Rate
TXU Energy - Smart Edge 12 12 months $0.189 / kWh
TXU Energy - Smart Edge 24 24 months $0.199 / kWh
TXU Energy - Solar Value 12 12 months $0.205 / kWh
TXU Energy - Texas Choice 24 24 months $0.215 / kWh
TXU Energy - Solar Club 12 12 months $0.219 / kWh
TXU Energy - Texas Choice 12 12 months $0.221 / kWh
TXU Energy - Season Pass 12 12 months $0.225 / kWh
TXU Energy - Free Pass 12 12 months $0.225 / kWh
TXU Energy - Free Nights & Solar Days 12 (8 p.m.) 12 months $0.229 / kWh
TXU Energy - Flex Rewards 1 month $0.233 / kWh
TXU Energy - Free Nights & Solar Days 24 (8 p.m.) 24 months $0.235 / kWh
TXU Energy - Free Pass 24 24 months $0.235 / kWh
TXU Energy - Smart Deal 12 12 months $0.248 / kWh
TXU Energy - Smart Deal 24 24 months $0.256 / kWh
TXU Energy - Smart Deal 36 36 months $0.261 / kWh
TXU Energy - Solar Saver 12 12 months $0.268 / kWh

Please note: All rates above are accurate as of 9/30/2022, 1:42:00 AM CDT for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

TXU Energy plans

TXU Energy has more than a dozen different electricity plans for customers to choose from. Below, you’ll find a few of the provider’s most popular plans (but keep in mind that availability and pricing vary by location). To view the TXU Energy cost per kilowatt-hour (kWh) in your area, submit your ZIP code on this page.

Smart Edge 12 and 24

These TXU Energy plans offer a fixed electricity rate over 12 and 24 months, respectively. Both plans include a $30 bill credit if you use more than 800 kWh of electricity in a month.

Texas Choice 12 and 24

TXU Energy’s Texas Choice 12 and 24 are also fixed-rate energy plans with 12- and 24-month contracts. Customers who purchase these plans will receive 3% cash back each year as an added bonus. Both include 25% green energy.

Smart Deal 12, 24, and 36

The Smart Deal plans are fixed-rate plans available in one-, two-, and three-year contracts, although the TXU rates per kWh will vary by location. Customers who use more than 1,200 kWh per month will receive a $30 bill credit. 

Flex Rewards

TXU Energy’s Flex Rewards plan is a variable-rate plan with no set contract period. If you choose this plan, you’ll earn 3% cash back every year, which the provider will mail to you as a prepaid cash card.

TXU Energy reviews

Overall SaveOnEnergy score 4.8/5
Customer service 4.5/5
Online accessibility 5/5
Business history 5/5

We’ve broken down our scoring model into three main categories:

  • Customer service (Power to Choose complaint score; Satisfaction guarantee)
  • Online accessibility (Online bill pay; Online chat; Access to usage alerts & trends)
  • Business history (Number of years in business; Accreditation by the BBB)

For more information on SaveOnEnergy.com reviews, see the full list here.

(Ratings updated 09/08/2022)

 

Services offered by TXU Energy

TXU Energy for residential customers

TXU Energy’s fixed-rate plans (available in 12-36 month term lengths) could be a good option. If you’re looking for a longer-term, locked-in energy price. Alternatively, the provider offers variable-rate plans, which are month-to-month agreements that don’t include a cancellation fee. Call the number on your screen to learn more or type in your ZIP code to browse TXU Energy electric rates.

TXU Energy for business customers

If you own or operate a business in a deregulated part of Texas, you can also choose TXU Energy as your power company. The provider provides commercial energy plans for businesses of all sizes, offering online tools to help you track your energy usage and a 60-day satisfaction guarantee. 

Green energy options with TXU Energy

Like all other electricity plans in Texas, every plan sold by TXU Energy includes at least a portion of energy from green sources, such as solar and wind power. Some contain a small percentage, while others are 100% green. Even if you don’t have a fully-green plan, TXU Energy allows you to “turn your plan green” with its “GreenUp” add-on.

Other TXU Energy initiatives

  • Home protection plans: For a monthly fee, TXU Energy customers can add home warranty services to their electricity plans. Options include HVAC protection, plumbing services, and surge protection.
  • Electric vehicle charging: Designed for customers with electric vehicles, TXU Energy’s EV Pass provides 50% off electric vehicle charging.
  • Community involvement: As a Texas-based company, TXU Energy is committed to giving back to its local community. Its TXU Energy Aid program helps customers in need pay for electricity. The company also runs a tree-planting program called Trees Across Texas.

TXU Energy services areas

TXU Energy operates across Texas, selling energy plans in the following utility service areas: 

SaveOnEnergy’s tips for easy electricity service setup

  • Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information including:
    • Price per kilowatt-hour based on usage
    • % renewable energy sourcing
    • Early termination fees
  • Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
  • Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

How to move or transfer service with TXU Energy

If you’re planning a move, make sure to notify TXU Energy at least 48 hours ahead of time (although two weeks is customary). Simply provide your new address, and the provider will take care of the rest.

TXU Energy electric rates in my area

As you browse TXU Energy electric rates on SaveOnEnergy, you’ll notice that we ask for your ZIP code before displaying rates. That’s because energy prices are location-dependent and change from city to city because of varying utility transmission fees.

SaveOnEnergy helps you find the best electricity rates near you. Submit your ZIP code above to find current plans and pricing in your area.

Contact TXU Energy

  • Headquarters: Irving, Texas
  • Bill pay: Log in to your TXU account here or call 1-800-818-6132
  • Customer service: Call 1-866-278-4898 (residents) or 1-866-898-4968 (businesses). Alternatively, fill out this online contact form.
  • Outages: Contact your utility company

TXU Energy FAQs

Will TXU Energy charge me a cancellation fee? Expand / Collapse Toggle

If you’re on a fixed-rate plan and cancel before your agreement expires, you’ll have to pay an early termination fee (ETF). These fees range from $150 to $395, depending on the length of your plan. TXU Energy will waive the fee if you’re moving outside of the company’s service area. There are no cancellation fees for variable-rate plans.

Does TXU Energy run a credit check? Expand / Collapse Toggle

TXU Energy runs a credit check before beginning service like other electric companies. Depending on the results, you may be required to pay a deposit. Want to skip the credit check and deposit requirements? Check out these no-deposit or prepaid energy plans.

Do the TXU Energy rates shown include everything? Expand / Collapse Toggle

The TXU Energy electric rates on SaveOnEnergy are all-inclusive, except for government taxes and fees.

How do I sign up for TXU Energy service? Expand / Collapse Toggle

It only takes minutes to sign up with TXU Energy through SaveOnEnergy. First, enter your ZIP code on this page. From there, you’ll be able to view, sort, and filter the energy plans in your area (including TXU Energy plans). Once you’ve found a good fit, click “check availability” and follow the prompts to sign up.

How do I sign up for TXU Energy service? Expand / Collapse Toggle

Visit the SaveOnEnergy marketplace and enter your ZIP code to find up-to-date TXU Energy electric rates in your area. Once you’ve found a great rate, click ‘Check Availability’ and follow the prompts to sign up.

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