TXU Energy | Rates, Reviews & Plans | SaveonEnergy®

TXU Energy Rates, Reviews & Plans

Retail energy provider in Texas

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About TXU Energy

TXU Energy is the largest energy provider in Texas, serving more than two million customers across the Lone Star State. TXU Energy is owned by Vistra Energy, which is one of the largest providers of electricity services throughout the United States and the owner of several popular energy providers. TXU offers a variety of services, including fixed and variable-rate energy plans. 

Thanks to energy deregulation in Texas, residents can choose their own electricity provider, and TXU Energy is one of the many options available. Enter your zip code above to see TXU Energy plans currently available near you.

TXU Energy electricity rates

Plan Name Plan Length Rate
TXU Energy - Smart Edge 12 12 months $0.145 / kWh
TXU Energy - Smart Edge 24 24 months $0.149 / kWh
TXU Energy - Solar Value 12 12 months $0.149 / kWh
TXU Energy - Freedom Rewards 12 12 months $0.165 / kWh
TXU Energy - Texas Choice 12 12 months $0.171 / kWh
TXU Energy - Flex Rewards 1 month $0.173 / kWh
TXU Energy - Freedom Rewards 24 24 months $0.175 / kWh
TXU Energy - Free Pass 12 12 months $0.175 / kWh
TXU Energy - Free Nights & Solar Days 12 (8 p.m.) 12 months $0.179 / kWh
TXU Energy - Solar Club 12 12 months $0.179 / kWh
TXU Energy - Ultimate Summer Pass 12 12 months $0.179 / kWh
TXU Energy - Season Pass 12 12 months $0.179 / kWh
TXU Energy - Texas Choice 24 24 months $0.185 / kWh
TXU Energy - Free Pass 24 24 months $0.186 / kWh
TXU Energy - Free Nights & Solar Days 24 (8 p.m.) 24 months $0.191 / kWh
TXU Energy - Ultimate Summer Pass 24 24 months $0.192 / kWh
TXU Energy - Smart Deal 12 12 months $0.195 / kWh
TXU Energy - Solar Saver 12 12 months $0.200 / kWh
TXU Energy - Smart Deal 24 24 months $0.200 / kWh
TXU Energy - Smart Deal 36 36 months $0.207 / kWh

Please note: All rates above are accurate as of 5/21/2022, 5:29:26 PM CDT for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.

TXU Energy plans

TXU Energy provides different types of plans so that everyone can find an option that works best for them. Below you’ll find more information about some of the company’s most popular electricity plans, including fixed and variable-rate options. Keep in mind that the available plans and rates depend on your location, and you can get the most accurate rates by entering your ZIP code above.

Smart Edge 12 or 24

The Smart Edge 12 and Smart Edge 24 are fixed-rate energy plans that allow customers to lock in their rates for either one or two years. With this plan, you’ll pay a lower rate for energy usage between 0 and 1200 kWh, and you’ll get a bill credit of $30 each billing cycle if your usage exceeds 800 kWh.

Solar Value 12

Solar Value 12 is a 12-month fixed-rate energy plan that allows customers to lock in their rate for one year. With this plan, you’ll pay a lower rate for energy usage between 0 and 1200 kWh, and you’ll get a bill credit of $30 each billing cycle that your usage exceeds 800 kWh. This plan is powered by 25% renewable energy.

Flex Rewards

The Flex Rewards plan is a variable-rate plan that lets customers get affordable energy rates without being locked into a contract. With this plan, customers will earn a 3% cash back loyalty reward as long as they’re a customer, but there’s no penalty for walking away from the plan.

Free Nights & Solar Days 12 or 24

The Free Nights & Solar Days plan is a fixed-rate energy plan available with contracts of either 12 or 24 months. This plan is powered by 100% renewable energy; perfect for customers aiming to reduce their carbon footprint. In addition, the plan offers free usage from 8 p.m. to 5 a.m. each day.

Solar Saver 12

The Solar Saver 12 is a one-year fixed-rate energy plan that offers a discounted rate for usage between 1201 and 2000 kWh. Additionally, you’ll get a $30 bill credit for each billing cycle your usage exceeds 1200 kWh. It’s also powered by 25% renewable energy.

Smart Deal 12, 24, or 36

TXU Energy’s Smart Deal plan is a fixed-rate energy plan that comes with contracts of 12, 24, or 36 months. It offers a discounted rate for usage between 1201 and 2000 kWh. Additionally, you’ll receive a $30 bill credit for each billing cycle your usage exceeds 1200 kWh

TXU Energy reviews

Overall SaveOnEnergy score 5.0/5
Customer service 5.0/5
Online accessibility 5.0/5
Business history 5.0/5

We’ve broken down our scoring model into three main categories:

  • Customer service (Power to Choose complaint score; Satisfaction guarantee)
  • Online accessibility (Online bill pay; Online chat; Access to usage alerts & trends)
  • Business history (Number of years in business; Accreditation by the BBB)

For more information on SaveOnEnergy.com reviews, see the full list here.

(Ratings updated 2/15/2022)

 

Services offered by TXU Energy

TXU Energy for residential customers

TXU Energy offers both fixed-rate and variable-rate energy plans for residential customers. Flexible plan options allow customers to decide whether they want to be locked into a contract, and contracts are available for both short and long periods. The length of a specific plan term and any wattage requirements or savings will be different depending on whether you pick a fixed or variable electric plan.

TXU Energy for business customers

TXU Energy also sells commercial energy plans for business owners across Texas. No matter the size of your company, you can find a customized energy plan to fit your needs. TXU Energy also works with builders and property management companies to provide electricity plans for their residents.

Green energy options with TXU Energy

Every energy plan in Texas includes a percentage of green energy, and TXU Energy is no exception. Most of TXU Energy’s plans come with just 6% renewable energy. A handful of its solar plans offer up to 25% renewable energy. Finally, the Free Nights & Solar Days plans are powered by 100% renewable energy.

Other TXU Energy initiatives

  • Home protection plans: In addition to its energy plans, TXU Energy also sells home warranty products, including air conditioning, heat protection, appliance repairs, and plumbing protection. 
  • EV Pass: If you own an electric vehicle, you can sign up for EV Pass for 50% off charging costs during nights and weekends.
  • Community involvement: As a high-profile Texas company, TXU Energy is closely involved with its local community. For example, the TXU Energy Aid program helps people in need cover their electricity costs. In addition, TXU Energy’s Trees Across Texas initiative plants trees for various community groups and nonprofits.

TXU Energy services areas

TXU Energy is the largest energy provider in Texas, serving millions of customers across the state. TXU Energy plans are available in many service areas, including the following:

SaveOnEnergy’s tips for easy electricity service setup

  • Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information including:
    • Price per kilowatt-hour based on usage
    • % renewable energy sourcing
    • Early termination fees
  • Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
  • Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

How to move or transfer service with TXU Energy

If you’re moving, then TXU Energy makes it easy for you to transfer your energy plan to your new home. You can give TXU as little as two days’ notice, though two weeks is customary. The company will take care of all the logistics on its end. And if you’re moving outside of TXU Energy’s service area, the company will waive the early termination fee on your plan.

TXU Energy electric rates in my area

Electricity rates vary across the state of Texas, mostly because of the different utility transmission rates. The rate you’ll pay for a TXU Energy plan in one part of the state could be different from what you’d pay in another part of the state, even under the same plan. As a result, it’s important that you specifically shop for electricity rates at your service address.

The SaveOnEnergy marketplace makes it easy to find accurate energy rates in your area. To get started, enter your ZIP code above. You’ll see a list of energy plans available near you and can compare rates across many energy providers.

Contact TXU Energy

  • Headquarters: Irving, TX
  • Bill pay: Access your TXU Energy account here or call 1-800-818-6132
  • Customer service: Call 1-800-818-6132
  • Outages: Contact your utility company

TXU Energy FAQs

What services does TXU Energy offer? Expand / Collapse Toggle

TXU Energy offers a variety of services, including fixed and variable-rate plans, green energy plans, and commercial energy plans.

Will TXU Energy require a deposit? Expand / Collapse Toggle

Similar to most electric providers, TXU Energy requires a deposit if you don’t meet certain credit requirements. Deposits aren’t required for variable-rate plans. You can also visit our guide to no-deposit energy plans to learn more about your options.

Will TXU Energy charge me a cancellation fee? Expand / Collapse Toggle

TXU Energy charges early termination fees if you end your fixed-rate energy contract early. The fees are $150 for their 12-month plans, $295 for their 24-month plans, and $395 for their fixed-rate plans. TXU Energy will waive your plan if you’re moving outside the company’s service area.

What is the best TXU Energy electricity plan? Expand / Collapse Toggle

With so many plans available, it’s impossible to say that one TXU Energy plan will be best for everyone. The plan that’s best for you depends on your energy usage, your budget, whether you want green energy, and other factors.

How do I sign up for TXU Energy service? Expand / Collapse Toggle

Visit the SaveOnEnergy marketplace and enter your ZIP code to find up-to-date TXU Energy electric rates in your area. Once you’ve found a great rate, click ‘Check Availability’ and follow the prompts to sign up.

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