Price Drop Alert: Find the best electricity rates for your home!
Call Today! 1-855-209-8145
TXU Energy responds to COVID-19
In response to COVID-19, TXU Energy offers payment flexibility for customers impacted by the pandemic. To speak with a TXU Energy representative about a deferred payment arrangement, call 800-242-9113. TXU Energy is also offering payment assistance through the TXU Energy Aid℠ program.
Texans who have recently filed for unemployment due to COVID-19 may also qualify for state relief. The Texas COVID-19 Electricity Relief Plan offers assistance so TXU Energy customers can keep their power on. Customers can apply online or call 866-454-8387. The enrollment period ends August 31.
About TXU Energy
TXU Energy is a retail electricity provider (REP) for over two million customers in Texas. TXU offers month-to-month as well as long-term energy plans and renewable power options. It is one of the most recognizable names in the business and has been service Texans for over one hundred years.
A Vistra Energy company, TXU Energy is different from the utility company Oncor, which was previously called TXU Electric Delivery. Instead, TXU provides deregulated energy plans to residents and businesses across the Lone Star State. Enter your ZIP code above to search TXU Energy plans in your city.
TXU Energy electricity rates
|Plan Name||Plan Length||Rate|
|TXU Energy - Smart Edge 12||12 months||$0.099 / kWh|
|TXU Energy - Smart Edge 24||24 months||$0.109 / kWh|
|TXU Energy - Smart Deal 12||12 months||$0.139 / kWh|
|TXU Energy - Flex Rewards||1 month||$0.139 / kWh|
|TXU Energy - Texas Choice 12||12 months||$0.142 / kWh|
|TXU Energy - Texas Choice 24||24 months||$0.142 / kWh|
|TXU Energy - Solar Club 12||12 months||$0.145 / kWh|
|TXU Energy - Free Nights & Solar Days 12 (8 p.m.)||12 months||$0.145 / kWh|
|TXU Energy - Solar Saver 12||12 months||$0.146 / kWh|
|TXU Energy - Free Pass 24||24 months||$0.151 / kWh|
|TXU Energy - Smart Deal 24||24 months||$0.151 / kWh|
|TXU Energy - Free Nights & Solar Days 24 (8 p.m.)||24 months||$0.156 / kWh|
|TXU Energy - Smart Deal 36||36 months||$0.159 / kWh|
Please note: All rates above are accurate as of 8/10/2020, 7:06:58 PM CDT for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.
TXU Energy plans
Below are some popular plans from TXU Energy offered on the SaveOnEnergy marketplace. Not all plans are available in all areas. To see energy plans near you, enter your ZIP code above.
Customers enrolled in Flex Rewards have a variable rate with a month-to-month term. There is no early termination fee and you will earn 3 percent cash back loyalty rewards.
Smart Edge 12
This plan is a tiered fixed rate option that offers customers a $30 bill credit when they use more than 800 kilowatt hours (kWh) per month. Rate tiers are set from 0 to 1,200 kWh and 1,200+ kWh
Smart Edge 24
A long-term version of Smart Edge 12, this tiered fixed rate plan gives customers a $30 bill credit every month their usage tops 800 kWh, for two years instead of one.
Free Nights & Solar Days 12
One of TXU’s most popular fixed rate plans, Free Nights & Solar Days allows customers to benefit from free energy every night and 100 percent renewable energy every day.
Smart Deal 12
This year-long fixed rate plan rewards customers with a $30 bill credit when they use 1,200 or more kWh per month. It has rate tiers set at under 1,200 kWh, between 1,201 and 2,000 kWh, and 2,000+ kWh.
TXU Energy reviews
SaveOnEnergy score: 5.0 out of 5
- Customer service: 5.0
- Online accessibility: 5.0
- Business history: 5.0
We’ve broken down our scoring model into three main categories: customer service, online accessibility and business history. These categories contain the following items:
Customer service: 5 out of 5
- Power to Choose complaint score
- Satisfaction guarantee
Online accessibility: 5 out of 5
- Online bill pay
- Online chat
- Access to usage alerts & trends
Business history: 5 out of 5
- Number of years in business
- Accreditation by the Better Business Bureau
TXU Energy has operated in the Texas deregulated energy market for 103 years, making it one of the oldest energy providers in the state. This company receives top marks for its outstanding customer service history on the P2C scorecard. It also excels in online accessibility and has achieved an A+ BBB rating. For more information on SaveOnEnergy.com reviews, see the full list of energy providers.
(ratings updated 6/25/2020)
TXU Energy main energy services
TXU Energy for residential customers
With 24/7 customer service and unique plan options, TXU Energy is well known among Texas residents. Whether you’re looking for fixed or variable rates, green energy or cash back, TXU has plans to fit your needs. All TXU plans come with a 60-day satisfaction guarantee for new customers.
TXU Energy for business customers
TXU offers specialized plans for small, commercial, and industrial businesses. With TXU, business owners can profit from renewable energy, usage tracking, and a satisfaction guarantee. TXU also offers business energy-efficiency and usage reduction rewards.
Green energy options with TXU Energy
TXU Energy has a number of green energy plans powered with solar. Through its partnership with SunPower, TXU offers its customers the opportunity to install home solar panels and earn bill credits for excess energy produced. The company also offers the option to purchase a solar farm membership, and any TXU plan can become 100 percent renewable with the TXU Energy Pure SolarSM program.
Other TXU Energy initiatives
Home protection plans
TXU Energy gives customers the option to protect their household appliances and HCAV systems with a number of warranty options. Choose from storm protection, plumbing repairs, and heating and cooling maintenance to keep your home running smoothly.
The iThermostat program allows TXU customers to make the most of their energy plan with smartphone scheduling and management. The iThermostat is part of TXU’s Conservation Program, which helps reduce strain on Texas’ energy infrastructure.
Texas community investment
TXU gives back to the Texas community in a number of ways through donations to Trees Across Texas as well as its participation in Energy in Action, a Vistra employee volunteer program. Meanwhile, TXU’s Energy Aid program gives back to Texans who struggle to pay their electricity bills with donations from customers and employees. Energy Aid has donated over $120 million dollars in the past 35 years.
TXU Energy service areas
- AEP Texas North: This service area covers northern Texas, including cities such as Abilene and San Angelo.
- AEP Texas Central: This service area includes Corpus Christi, Laredo, and McAllen.
- CenterPoint Energy: This service area includes the Houston metropolitan area, covering approximately two million residences and businesses.
- Texas-New Mexico Power: This service area covers cities such as Houston, Midland, and Dallas–Fort-Worth.
- Oncor Electric Delivery: This service area operates all across Texas, including areas such as Dallas, Plano, and many other communities.
Texas energy plans FAQ
What is a fixed rate energy plan?
A fixed rate energy plan sets the rate you pay for energy when you sign your contract and it does not change for the duration of your term length. These plans are best for stability.
What is a variable rate energy plan?
A variable rate energy plan fluctuates with changes in the energy market, so the rate you pay for energy will vary from month-to-month. This allows you to profit from market lows but could land you with a higher rate in periods of high demand.
Will I need to pay a deposit?
You may. Many providers require deposits in order to offer you the lowest possible rates. You may be exempt from a deposit depending on your credit, or if you choose a guaranteed no deposit option. More information about no deposit plans can be found on our deposit page.
Will SaveOnEnergy run a credit check?
Credit checks are a normal part of the energy buying process that many energy providers require before they can offer you service. If you do not want us to run a credit check, a prepaid electricity plan is a good option. Enter your ZIP code above to learn about prepaid energy plans in your area.
What happens if I move?
Movers are not charged an early termination fee, so you can stay with your current provider or switch to a new one. You can shop for a new plan up to 90 days before you move. Most homes have smart meters, so it is likely your service can be set up without a technician visit on the date of your choosing.
What if I want to switch providers?
If you have a variable rate plan, you can switch at any time without an early termination fee. If you have a fixed rate plan, you can switch up to 14 days before the end of your contract with no early termination fee. The switching process is easy. Enter your ZIP code above and we’ll show you plans in your area. When you sign up, your new provider will coordinate with your old provider to complete the switch.
A few things to remember
- Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information including:
- Price per kilowatt-hour based on usage
- % renewable energy sourcing
- Early termination fees
- Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
- Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.
Sign up for a TXU Energy rate with SaveOnEnergy.com
As Texas’ largest online energy marketplace, SaveOnEnergy.com will help you find a great energy plan that fits your budget and unique needs. Not sure which plan is right for you? Call the number above to speak to one of our energy experts.
- Step 1: Enter your ZIP code above to view today’s low energy rates from TXU Energy.
- Step 2: Select a plan and sign up over the phone or online in just minutes.
- Step 3: Enjoy reliable energy at an affordable price!
New to energy deregulation? Need help finding a plan?
WE’RE HERE! CALL 1-855-209-8145