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Constellation Energy Rates, Reviews & Plans

Written by Taylor Freitas/

Edited by Hannah Whatley

Last updated 11/15/2022

National retail energy Provider

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About Constellation Energy

Constellation Energy is a Baltimore-based electricity provider that operates in Texas, Pennsylvania, Illinois, and several other states. The company offers various residential and commercial electricity plans, including fixed-rate, variable-rate, and green energy options. It was previously owned by Exelon but formed its own entity (Constellation Energy Corporation) in 2022. 

To find out which Constellation Energy plans are available in your area, enter your ZIP code.

Constellation Energy at-a-glance

  • Sells electricity and natural gas plans for residents and business owners
  • Offers 100% renewable energy plans for eco-conscious customers
  • Provides energy services to consumers in 17 states and Washington, D.C.

Constellation Energy plans

Constellation Energy offers a number of electricity plans, which vary depending on where you live. Here are a few examples of Constellation Energy plans that you’ll find on the SaveOnEnergy marketplace.

12 Month Flat Tier Product

With this 12-month, fixed-rate plan, you’ll pay a flat amount for your energy usage up to 1,000 kWh, which is a great way to avoid any surprises on your energy bill. If you cancel your plan before it’s due to expire, you’ll need to pay a $50 early termination fee (ETF).

12 and 36 Month Usage Bill Credit

These are also fixed-rate plans, available in both one-year and three-year contracts. With either plan, you’ll earn a $35 bill credit if you use more than 1,000 kWh per month. You’ll receive another $15 credit for using over 2,000 kWh per month. The ETF is $50 on the 12-month plan and $99 on the 36-month plan. 

12 Month (No Min Usage Fee)

This is a simple fixed-rate energy plan that comes with a 12-month contract, but unlike the plans, there are no usage tiers or bill credits. You’ll incur a $50 ETF if you end your contract early.

12Mo Usage Bill Credit + A/C Protection for 2 Units and HVAC Diagnostics

This fixed-rate plan comes with a $35 bill credit if you use more than 1,000 kWh per month. You’ll receive an additional $15 credit for using over 2,000 kWh. Plus, you’ll get protection for two air conditioning units and HVAC monitoring services.

Constellation Energy reviews

Overall SaveOnEnergy Score3.8/5
Customer Service1.5/5
Online Accessibility5/5
Business History5/5

We’ve broken down our scoring model into three main categories:

  • Customer service (Power to Choose complaint score; Satisfaction guarantee)
  • Online accessibility (Online bill pay; Online chat; Access to usage alerts & trends)
  • Business history (Number of years in business; Accreditation by the BBB)

For more information on SaveOnEnergy.com reviews, see the full list here.

(Ratings updated 09/08/2022)

Services offered by Constellation Energy

Constellation Energy for residential customers

Constellation Energy serves residential customers across the country. Some of its markets include Texas, Ohio, New Jersey, New York, and Michigan. It also provides natural gas plans in certain states.

Constellation Energy for business customers

Similarly, Constellation Energy also works with commercial customers across the country. There are commercial energy plan options for small businesses, larger enterprises, and government organizations.

Green energy options with Constellation Energy

Both residential and business customers can purchase green energy plans from Constellation Energy. Depending on where you live, you may be able to sign up for a 100% renewable plan or partner with Constellation Energy to install solar panels on your home. Check your plan’s Electricity Facts Label (EFL) to find out how much renewable energy your plan contains.

Other Constellation Energy initiatives

  • In some states (including Texas), Constellation Energy offers home services, such as A/C protection and repairs, HVAC diagnostics and system monitoring, and surge protection.
  • The company also runs several community programs to improve life in the cities that it serves. For example, the E2 Energy To Educate provides grants to students who are passionate about solving today’s most pressing energy challenges. Its Community Champions program gives grants to help customers improve their communities by planting trees, mentoring, and more.

Constellation Energy service areas

Although Constellation Energy serves customers in many states, Texas is one of its biggest markets, where it operates in the following utility service areas: 

 

SaveOnEnergy’s tips for easy electricity service setup

  • Don’t forget to read your plan’s Electricity Facts Label before signing up. It contains important information including:
    • Price per kilowatt-hour based on usage
    • % renewable energy sourcing
    • Early termination fees
  • Enjoy hassle-free supplier setup. Once your order has been confirmed, your new supplier will set up service with your utility, or transmission and distribution service provider (TDSP) – but don’t worry, there shouldn’t be any interruption to your power during the switch.
  • Understanding your electricity bill. Your local TDSP will still deliver your electricity and maintain electric infrastructure including meters and power lines. Your utility fees can be found as TDU or TDSP charges on your monthly bill. They are independent of your supplier rate.

How to move or transfer service with Constellation Energy

Need to move or transfer your electricity service? All you need to do is contact Constellation Energy at least two days ahead of your home (although two weeks is customary) and give them your new address. Your service should be set up when you move into your new home.

Constellation Energy electric rates in my area

When you’re searching for a new energy plan, you should always factor in your specific location. That’s because electricity rates change from city to city based on the utility company’s transmission charges and local taxes. This means that you could pay a different rate from someone in the next town over for the same plan.

To find the latest Constellation Energy electric rates near you, type in your ZIP code.

Contact Constellation Energy

  • Headquarters: Baltimore, MD
  • Bill pay: Log into your online account here or call 1-833-221-6654 (Texas), 1-844-508-3525 (Georgia), or 1-833-370-0594 (other states).
  • Customer service: Use live chat or call 1-888-900-7052 (Texas), 1-877-677-4355 (Georgia), or 1-855-465-1244 (other states).
  • Outages: Contact your utility company.

Constellation Energy FAQs

  • Yes. Before you sign up, Constellation Energy will perform a credit check to review your energy payment history and determine whether you’ll need to pay a deposit.

  • In some cases, depending on the results of your credit check. If you have a history of on-time payments, you may be able to have the deposit waived. Otherwise, you can look into prepaid or no-deposit energy plans.

  • With so many Constellation Energy plans available, the best one will depend on your particular needs and usage habits. For instance, if you enjoy stable electricity bills and set rates, you could consider one of the fixed-rate Constellation Energy plans. If you want a renewable plan, check out Constellation’s green energy options.

  • The Constellation Energy electric rates shown on SaveOnEnergy include everything except government fees and taxes.

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