Energy providers and utility companies in Irving
Since deregulation, the roles of utilities and providers are different than they used to be. Before deregulation, the utility handled transmission, distribution and sales. Now, the utility service handles transmission and distribution. The provider handles sales and payment.
The major utility for Irving is Oncor. You would contact that company to report an outage or infrastructure damage. You can check its outage map, where you can report an outage or get updates. You can also call Oncor at 888-313-6862.
As for providers, your major options in the Irving area include: