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Utility Companies in Deregulated States

Written by Dominique Coury/

Edited by Hannah Whatley

Last updated December 18, 2025

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Key Points

  • Utility companies are assigned based on your location and are responsible for supplying power to your home.
  • Energy providers and utility companies play different roles in deregulated markets.
  • Energy deregulation gives customers the power to choose their energy plan and provider from a variety of options.

Utility company FAQs

  • Your utility company is listed on your energy bill. In many states, you’ll receive your energy bill from your utility, even if you selected an alternative supplier. In Texas, your energy bill comes from your energy provider, but your utility company is listed at the top.

  • Contact your utility company in the event of a power outage or gas leak, as it’s responsible for restoring service and maintaining the local infrastructure.

  • No, you can’t switch utility companies because it is determined by location. If you move to a new area, you may be assigned a new utility company.

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